Office Assistant - Centralized Registration (TRAVEL & FLEXIBILITY REQUIRED)

Virtua Health•Washington, DC

6d•$19 - $26•Onsite

About The Position

The Office Assistant performs medical office duties for Centralized Registration, including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering billing information into the system. The role also collects co-pays, performs pre-certifications, and files records. The position is on-site at the Washington location and requires travel and flexibility.

Requirements

Excellent communication and customer service skills.
Strong multitasking abilities and computer literacy.
0–2 years of medical office experience.
High school diploma or equivalent.
Travel and flexibility are required.

Responsibilities

Answer and screen phone calls by the third ring, direct calls to the appropriate staff member, and ensure information is accurate.
Schedule patient appointments and register patients, including updating and verifying system demographic and insurance information.
Perform billing functions, including entering charges and payments, collecting co-pays, reconciling batches, and preparing deposits.
Prepare referrals and obtain pre-certifications as required.
May train and direct office assistants at sites, including preparing work and training schedules; serve as an office resource and mentoring role model.
Perform filing.