Office Assistant (Property Management)

Grand Rapids Housing Commission • Grand Rapids, MI

1d • $0 - $23

About The Position

The Office Assistant in Property Management plays a crucial role in ensuring the smooth and efficient operation of property management offices. This position is responsible for providing comprehensive administrative support, facilitating communication between tenants, property managers, and vendors, and maintaining accurate records related to property operations. The role demands a proactive approach to managing daily office tasks, including scheduling, correspondence, and document management, to support the overall property management team. By handling inquiries and coordinating routine office activities, the Office Assistant helps maintain a positive experience for tenants and supports the timely resolution of property-related issues. Ultimately, this role contributes significantly to the operational success and tenant satisfaction within the property management portfolio.

Requirements

• High school diploma or equivalent.
• Proven experience in an administrative or office assistant role, preferably within property management or a related field.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Excellent verbal and written communication skills.

Nice To Haves

• Associate degree or higher in Business Administration, Real Estate, or related discipline.
• Experience with property management software such as Yardi, AppFolio, or similar platforms.
• Familiarity with basic accounting principles and rent collection processes.
• Customer service experience in a property management or real estate environment.
• Ability to handle confidential information with discretion and professionalism.

Responsibilities

• Manage front office activities including greeting visitors, answering phone calls, and responding to tenant inquiries promptly and professionally.
• Maintain and organize property management documents such as lease agreements, maintenance requests, and tenant records with accuracy and confidentiality.
• Coordinate appointments and meetings for property managers, including scheduling inspections, maintenance visits, and tenant meetings.
• Assist in processing rent payments, preparing invoices, and tracking financial transactions related to property management.
• Support communication efforts by drafting and distributing notices, newsletters, and other tenant communications as directed.
• Collaborate with maintenance teams and external vendors to ensure timely completion of work orders and service requests.
• Maintain office supplies inventory and ensure the office environment is organized and well-equipped to support daily operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED