Assistant Director of Property Management

Property Solutions & Services • Minneapolis, MN

2d • $85,000 - $105,000 • Hybrid

About The Position

This candidate will play a crucial role in supporting the Director of Property Management and ensuring Portfolio Managers, Assistant Portfolio Managers, Site Managers, and Assistant Site Managers have the leadership, resources, training, and operational support necessary to be successful. The Assistant Director of Property Management serves as a department leader responsible for driving operational consistency, employee development, occupancy performance, financial accountability, compliance coordination, and portfolio success across the organization. This position acts as both a coach and a safety net, helping solve complex operational challenges while developing future leaders within the Property Management Department. This role is ideal for an experienced affordable housing professional who has demonstrated success leading teams, improving property performance, developing employees, and managing complex operational situations across multiple properties.

Requirements

• Bachelor's degree in Business Administration, Property Management, Housing, Real Estate, Public Administration, or a related field preferred.
• Minimum of 7 years of affordable housing property management experience.
• Minimum of 3 years of leadership experience managing managers or multiple properties.
• Strong knowledge of HUD, LIHTC, PBRA, PBV, HOME, Housing Support, and locally funded affordable housing programs.
• Demonstrated success leading teams, improving operational performance, and developing employees.
• Strong understanding of budgeting, financial reporting, occupancy management, delinquency control, and owner relations.
• Excellent communication, coaching, leadership, and conflict-resolution skills.
• Strong organizational, project management, and problem-solving abilities.
• Ability to manage multiple priorities while maintaining a high level of accountability and follow-through.
• Passion for employee development, operational excellence, and creating future leaders.

Responsibilities

• Assist with oversight of the entire property management portfolio while promoting consistency, accountability, and operational excellence across all communities.
• Monitor occupancy, delinquency, leasing activity, resident retention, and revenue performance while supporting strategies that achieve company and owner goals.
• Recruit, train, supervise, coach, and develop Portfolio Managers, Assistant Portfolio Managers, Site Managers, and future leaders while fostering a culture of accountability, growth, and employee engagement.
• Assist with budgeting, forecasting, financial reporting, variance analysis, and operational planning to ensure strong portfolio performance.
• Partner with Compliance and Operations teams to ensure adherence to affordable housing regulations, company policies, fair housing requirements, and risk management practices.
• Support owner relationships, client retention efforts, reporting requirements, and owner communications while helping ensure a high level of customer service.
• Assist with oversight of maintenance operations, capital projects, inspections, resident concerns, property condition, and overall operational performance.
• Support implementation of company initiatives, policies, procedures, training programs, and leadership development efforts throughout the department.
• Assist with new property onboarding, lease-ups, management transitions, acquisitions, and organizational growth initiatives.
• Serve as a resource during staffing shortages, troubled assets, operational emergencies, complex resident situations, and other challenges impacting portfolio performance.

Benefits

• 401K with up to 4% matching
• Health, dental, vision, life insurance, AD&D
• PTO
• Paid holidays
• Tuition reimbursement
• Opportunities for professional development and advancement
• Supportive work environment focused on employee well-being and growth
• Ability to directly impact the success of more than 3,604 affordable housing units and a growing portfolio
• Opportunity to help shape the future structure, leadership development, and growth of the Property Management Department

What This Job Offers

• Job Type: Full-time
• Career Level: Manager