Office Assistant - Mac Campus

McGill University

1d•Onsite

About The Position

Under the direction of the immediate supervisor, the Office Assistant will be expected to perform various administrative and client-facing duties within the Athletics and Recreation department at McGill University's Mac Campus. This role involves client registration, membership and locker sales, processing payments, responding to email inquiries, and maintaining computerized information using multiple software systems. The position also requires resolving scheduling conflicts and liaising with other units.

Requirements

High School Diploma
2 Years Related Experience
Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # (qualifier) on a scale of 0-4.
Must be authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.

Nice To Haves

CPR/AED certification an asset
Aptitude for customer service
Ability to learn quickly and able to multitask
Knowledge of French and English.

Responsibilities

Client registration, membership, and locker sales.
Process payments for clients, staff and general public.
Responds to email inquiries.
Using in house software (spectrum security) – adds users, issues login and employee roles pertaining to the appropriate unit.
Uses different software systems (MMP, Banner, Spectrum, Google) to maintain computerized information for our Recreation and Facilities area of McGill Athletics and EDKP.
Inputs data and reviews contents.
Resolves conflicts regarding scheduling issues, contacts other units and maintains schedules using priority levels.