Office Assistant

Butler Machinery Company•Minot, ND
•Onsite

About The Position

The Office Assistant supports customer service and day-to-day office operations for a growing, family-owned equipment provider. The role answers incoming calls, greets customers, responds to billing questions and other requests, and handles deposits, account payments, petty cash, and cash-sale and COD account allocations. It also supports accounting, Human Resources, safety coordination, supply and merchandise management, and company events, and assists multiple departments with projects and other assigned tasks. The position is onsite. Candidates must have valid work authorization and be able to work in the United States without company sponsorship. The company has more than 900 associates across 20 locations in North Dakota, South Dakota, Montana, and Nebraska.

Requirements

  • A bachelor’s degree in a business-related field, or an equivalent combination of business experience, training, and/or education.
  • Previous phone experience.
  • Experience with Excel, Word, and PowerPoint.
  • Ability to handle multiple tasks.
  • Excellent communication and customer service skills.
  • Attention to detail.
  • Good organizational skills.
  • Valid work authorization and ability to work in the U.S. without company sponsorship.

Responsibilities

  • Answer incoming calls and greet customers.
  • Assist customers with billing information and other requests.
  • Handle bank and credit card deposits, payments on accounts, and petty cash.
  • Allocate cash-sale and COD accounts.
  • Code invoices for accounting.
  • Assist the HR Department with HR documents, job postings, new employee orientation, and basic benefits questions.
  • Assist managers with scheduling interviews, testing applicants, and checking references.
  • Schedule DOT screening tests and physicals.
  • Serve as the Safety liaison with Corporate.
  • Stay aware of associates’ schedules and contact information to better serve customers.
  • Manage office and breakroom supplies.
  • Manage ordering and selling merchandise and apparel.
  • Coordinate the United Way Campaign, company picnic, annual holiday celebration, customer appreciation breakfast, and other events.
  • Work on projects and tasks for multiple departments as needed.
  • Work within and promote the company’s vision, mission, and values.
  • Perform other duties as assigned.

Benefits

  • Annual employer retirement contribution of 10%, with an additional discretionary employer contribution of up to 5%, subject to eligibility.
  • Health insurance with three plan options.
  • Health Savings Account with employer contribution up to $1,300 per year.
  • Dependent Care Flexible Spending Account.
  • Dental insurance with two plan options.
  • Vision insurance.
  • Basic life/AD&D and supplemental life insurance.
  • Employer-paid short-term disability coverage at 60% of base pay/salary.
  • Long-term disability coverage.
  • Maternity and paternity benefits.
  • Paid holidays.
  • Paid Time Off (PTO).
  • 401(k) plan.
  • Employee Assistance Program, including health coaching.
  • SmartDollar employer-paid financial planning program.
  • Legal Shield/ID Shield products.
  • Voluntary cancer, accident, and hospitalization insurance options.
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