Office Assistant

Sarah Bush Lincoln•Evergreen, MT
•$18 - $28

About The Position

Office Assistants process appointments, receive customers, and manage encounters for in-person visits and phone contacts. They process medical information, including results and encounter documentation in electronic or paper formats. The role may have primary or backup responsibility for accurate, timely encounter charge posting and clinic billing. Office Assistants help with questions about care and services and perform additional duties as needed for the clinic or office and as directed by the Clinic Supervisor or Clinic Director. Department: Effingham Surgical Practice. Full-time, 40 hours per week, first shift. Starting pay is $17.79 per hour, based on experience; the estimated compensation range is $17.79–$27.57.

Requirements

  • High school diploma or equivalent.

Responsibilities

  • Answer incoming clinic calls, forward calls to appropriate individuals, or take detailed messages.
  • Check patients in by verifying information is current and accurate and preparing patient files for clinical staff.
  • Check patients out, take and post personal payments, enter charges on charge tickets, and total charges.
  • Enter payments into the cash drawer and reconcile drawer totals daily.
  • Prepare bank deposits daily.
  • Greet patients and visitors.
  • Perform general clerical duties, including preauthorization or referral checks and follow-up, managing deposits, balancing the cash box, ordering office supplies, and managing electronic and paper encounter records.
  • Provide general assistance to patients and visitors as needed.
  • Perform additional duties as needed by the clinic or office and as directed by the Clinic Supervisor or Clinic Director.
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