Office Assistant
Frsteam Of Middle Tennessee•Smyrna, TN
•Onsite
About The Position
FRSTeam of Middle Tennessee is seeking an organized, dependable office administrative assistant to support our daily office operations. We help families recover after fire, smoke, and water damage by restoring their textiles, electronics, and household contents. The ideal candidate is detail-oriented, communicates professionally, and can manage multiple priorities while providing compassionate customer service during stressful situations.
Requirements
- Strong organizational skills and attention to detail
- Clear, professional written and verbal communication
- Friendly, patient approach to customer service
- Comfortable using Microsoft Office and Google Sheets and learning new software
- Ability to prioritize tasks, meet deadlines, and follow through with minimal supervision
Nice To Haves
- Previous office administration, billing, or accounts receivable experience preferred
- Restoration industry or Xactimate experience is a plus
Responsibilities
- Prepare invoices, track accounts receivable, and follow up on outstanding payments
- Assist with estimates, data entry, and job documentation
- Communicate with customers, insurance adjusters, contractors, and vendors
- Maintain accurate customer files and job records
- Assist with scheduling and coordinating services
- Support human resources paperwork, employee onboarding, and recordkeeping
- Create and schedule social media posts and marketing email campaigns
- Answer calls, manage correspondence, and assist with daily administrative tasks
Benefits
- 401(k)
- Competitive salary
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
