Part Time - Office Assistant

Town of Andover • Andover, MA

5h • Onsite

About The Position

Under the direction and supervision of the Fire Chief, perform a variety of general customer service and administrative duties in support of the services and activities of Fire Rescue.

Requirements

• Knowledge of Fire Rescue policies, procedures, and department's collective bargaining agreement.
• Knowledge of standard office procedures, practices, forms and equipment; dexterity and accuracy in operating standard office equipment.
• Ability to learn and operate computer systems, including word processing, spreadsheets, and specialized department software.
• Knowledge of or ability to learn Munis, Microsoft Apps, and OpenGov.
• Ability to understand, learn, interpret, and explain policies and procedures, and to apply such guidelines appropriately to different situations.
• Ability to interact effectively and tactfully with a wide variety of individuals including management personnel, other Town and department staff, outside professionals, and members of the public.
• Ability to communicate clearly and concisely with others, both verbally and in writing.
• Ability to prioritize multiple tasks and deal effectively with interruptions.
• Ability to perform detailed work accurately and efficiently within strict deadlines.
• Ability to understand, select and perform basic mathematical calculations efficiently and accurately.
• Two years of business school with knowledge of office administration, financial record keeping and automated office systems and procedures; 3 years of related experience; or any equivalent combination of education and experience.

Responsibilities

• Provide assistance to members of the general public and Town staff.
• Answer phones, explain office procedures, and respond to questions within level of expertise and authorization, referring more complex issues to technical, professional or management staff.
• Handle routine office duties, including but not limited to: responding to routine correspondence; ordering office and janitorial supplies; maintaining department files and preparing various statistical data.
• Organizing education materials for Open House and other public events.
• Assist with accounts payable and payroll when needed.
• Assist with records retention.
• Assist with public records request.
• Perform all other related duties as required.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree