Office Assistant

Redmond Proficiency Academy•Redmond, OR

6d•Onsite

About The Position

The Office Assistant is the face of our school — the first person students, families, staff, and visitors encounter each day. This role is central to keeping our building running smoothly, supporting our Director, and ensuring every person who walks through our doors feels welcomed and helped. If you thrive in a fast-paced environment, enjoy working with people, and take pride in keeping things organized and running well, we'd love to hear from you.

Requirements

Proficient in Alma student information system, including the following regular tasks: attendance, enrollment, classes, schedules, and reporting
Proficient in Google, including the following regular tasks: Mail, Calendar, Drive, Docs, Sheets, Forms, and Presentations
Proficient in SchoolMint, including assisting parents and families, adding notes, running reports
Expert steward of student services by building relationships with students and families
Highly developed interpersonal communication skills
Maintains confidentiality
Expert knowledge of RPA health, inclement weather, and safety protocols
Knowledgeable in the Student Handbook
Expert in RPA mission, culture, and values

Nice To Haves

Prior experience in a school, administrative, or customer-facing role preferred
Strong interpersonal and communication skills — you're approachable, patient, and professional with everyone
Ability to multitask and stay organized in a busy, people-facing environment
Comfort with school or office technology (student information systems, Google Workspace, etc.)
Discretion in handling sensitive student and family information
A proactive, problem-solving mindset and willingness to pitch in wherever needed

Responsibilities

Serve as the primary point of contact for students, families, staff, substitutes, visitors, and community members, in person, by phone, and via email.
Conduct school tours and support new family enrollment
Track and process student attendance, including family outreach and weekly reports
Maintain visitor and volunteer records, including background checks and ID badges
Triage family and student concerns, de-escalating situations as needed
Support daily meal services and assist with the annual benefit application process
Route and respond to incoming mail, email, and phone inquiries per communication protocols
Open and close the school office daily; maintain clean, functional staff workspaces
Ensure office equipment and facility technology are in good working order
Coordinate substitute coverage and manage substitute staff on site
Order and maintain supplies for the workroom and classrooms
Maintain accurate student files; process internal and external records requests
Handle student records with care and confidentiality
Manage student fee collection, petty cash, and related rosters and reports
Provide basic technology support to staff
Manage the Director's calendar, including scheduling, prioritization, and triage of needs
Coordinate school-wide events such as field trips, assemblies, concerts, and testing
Produce professional communications, including reports, memos, newsletters, and presentations
Maintain the building calendar and daily operations plans
Support student scheduling and report card processing in Alma
Manage Chromebooks and related technology, including inventory and repair coordination
Cover essential school nurse duties in their absence
Review office systems for accuracy and opportunities for improvement
Occasionally support duties outside regular business hours; participate in ongoing professional development