Office Assistant IV

MSU Careers Details•East Lansing, MI

3d•Onsite

About The Position

MSU IT is seeking an Office Assistant IV for its Administrative Support Services group. The group provides clerical support to central information technology departments that support the University’s education, research, and outreach mission. Working in a departmental support model, this position provides administrative and operational support to unit administrators, support staff, students, and guests in the Educational and Research Technology department and the Campus IT Experience department. Responsibilities include supporting administrators with calendaring, scheduling, communications, reporting, staff onboarding and offboarding, reception, financial processing, student and hourly time entry, CAM processing, travel coordination and reconciliation, and meeting and event coordination. The position also serves as a subject matter expert on administrative functions of the organization and University. Additional duties include maintaining departmental records, directories, and reports; ordering supplies and maintaining vendor accounts; processing and tracking personnel and financial requests, including purchasing card use; coordinating meeting rooms and desk keys; and directing general maintenance or break-fix requests to University providers. The position is located at the MSU Computer Center, 450 Auditorium Road, East Lansing, Michigan. Work hours are standard, 8 a.m. to 5 p.m.

Requirements

Knowledge equivalent to the first two or three years of college, technical school, or a related field, or an equivalent combination of education and experience.
One to three years of related and progressively more responsible or expansive work experience maintaining account ledgers, supporting departmental operations or employment, or performing tasks related to the area of employment.
Experience with word processing, editing and composing correspondence, and maintaining spreadsheets and/or databases.

Nice To Haves

Experience with unit administrator calendaring, SharePoint, spreadsheet software, and presentation software.
Strong written and verbal communication skills, with the ability to convey information clearly, accurately, and professionally.
A work orientation that includes problem solving, teamwork, and adaptability to change.
Attention to detail in carrying out tasks.
Experience coordinating large meetings and events, preparing agendas, and taking notes.

Responsibilities

Support unit administrators with calendaring, scheduling, communications, and reporting.
Assist with staff onboarding and offboarding.
Provide reception services and general office assistance for department operations.
Process financial transactions and student and hourly time entry, including CAM processing.
Coordinate travel and travel reconciliation.
Coordinate meetings and events.
Contribute subject-matter expertise regarding administrative functions of the organization and University.
Maintain departmental records, directories, and reports.
Coordinate and order departmental supplies and maintain vendor accounts for departmental purchases.
Process and track personnel and financial requests, including use of a purchasing card.
Coordinate meeting rooms and assign space desk keys.
Coordinate general maintenance or break-fix requests with University providers.