Office Assistant - IT Accessibility Support

University of Maryland • Baltimore, MD

23h • Hybrid

About The Position

The Health Sciences and Human Services Library at the University of Maryland, Baltimore seeks an Office Assistant to provide routine administrative and project support for digital accessibility initiatives. Under direct supervision, this position will assist with organizing, reviewing, documenting, and tracking digital content accessibility work in support of library services, digital collections, and UMB accessibility efforts. This position will support work related to electronic documents, repository content, web-based materials, and other digital files. Duties will be performed according to established instructions, workflows, and review procedures. The position is intended to provide structured, entry-level support for accessibility-related projects while helping the library improve access to digital content.

Requirements

• Ability to read, understand, and follow oral and written instructions.
• Ability to communicate effectively (verbally and written) and maintain effective working relationships.
• Ability to use standard office technology, including computers, keyboards, email, shared files, spreadsheets, and document editing tools.
• Ability to organize and file information according to alphabetic, numeric, or other defined systems.
• Ability to enter, retrieve, copy, sort, and maintain information accurately.
• Ability to perform routine work with attention to detail.
• High school diploma or GED.
• None required (experience).

Nice To Haves

• Experience using Microsoft Word, Excel, Adobe Acrobat, SharePoint, or similar tools.
• Experience working with digital files, scanned documents, PDFs, spreadsheets, or online forms.
• Interest in learning about accessible documents, web accessibility, digital archives, or assistive technologies.
• Strong attention to detail, patience, and willingness to ask questions when instructions or procedures are unclear.

Responsibilities

• Assist with reviewing digital files, documents, and repository materials using established checklists and procedures.
• Help organize, name, sort, copy, file, and track electronic documents and project records.
• Enter, update, and retrieve project information in spreadsheets, databases, SharePoint lists, or other designated tracking systems.
• Assist with maintaining records of accessibility issues, remediation status, completed work, and next steps.
• Support routine document preparation and formatting tasks, including work with PDFs, Word documents, presentations, scanned materials, and other digital files.
• Assist staff with applying basic accessibility practices to documents and digital content, following provided instructions and templates.
• Compile basic data and project updates for supervisors, mentors, and project partners.
• Help prepare simple documentation, guides, or workflow notes related to accessibility support activities.
• Communicate questions, progress, and issues clearly to supervisors and assigned staff.
• Participate in training related to digital accessibility principles, document remediation tools, library systems, and established project workflows.
• Perform other related duties as assigned.

Benefits

• Generous leave package that includes over 2 weeks of vacation each year, paid holidays, sick time, and time for community service
• Subsidized comprehensive health insurance
• Supplemental retirement options
• Professional learning and development programs
• Limited tuition remission for employees enrolled at UMB
• Life insurance
• Long-term disability
• Flexible work schedules
• Teleworking options (if applicable per job)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED