Office Assistant I/II

Kings County•Hanford, CA

About The Position

Kings County Assessor’s Office is seeking a motivated, customer-focused Office Assistant I/II to support daily office operations, assist the public, maintain records, and help keep County services running smoothly. The position performs general and/or department-specific clerical and administrative work for an assigned department, division, or unit. Some duties, knowledge, skills, and abilities may be performed in a learning capacity at the entry-level I classification. Assignments may be changed, and reasonable accommodations may be made so qualified employees can perform essential functions. The work may include responding to public inquiries, handling correspondence and records, preparing documents and reports, supporting meetings and department operations, processing payments and applications, and operating office equipment. Employees must maintain confidentiality, follow County policies and safety requirements, and may perform related duties as assigned. The position requires eligibility for security clearance and the ability to work standard or alternate shifts, including irregular hours, evenings, weekends, holidays, emergencies, and overtime as needed.

Requirements

Equivalent to completion of the twelfth grade.
Office Assistant I: No prior experience required.
Office Assistant II: One year of experience performing duties at a level equivalent to the Office Assistant I classification in Kings County.
Possess a valid California driver’s license issued by the Department of Motor Vehicles at the time of appointment.
Qualify for security clearance through a background investigation and fingerprint check.
Be able to work standard eight-hour shifts or alternate shifts, such as ten- or twelve-hour shifts.
Be willing to work irregular hours, including emergencies, evenings, weekends, and holidays; varying shifts; and overtime or mandated overtime.
Submit a complete application and supplemental questionnaire, including the required work history and relevant education and experience.

Responsibilities

Perform general and/or department-specific clerical and administrative duties for an assigned department, division, or unit.
Answer high volumes of telephone calls and emails; provide information, address concerns, take messages, route issues, and respond to voicemail and email.
Greet visitors and residents, schedule customer appointments, and distribute information about County services and events.
Compose, type, process, proofread, edit, and correct correspondence, reports, charts, presentations, forms, and other documents.
Receive, process, and track applications, agreements, proposals, subpoenas, public records requests, claims, and other department paperwork.
Create, organize, scan, copy, archive, maintain, and retrieve records and files; establish filing systems and audit files for compliance with laws and retention schedules.
Collect, open, and distribute mail, packages, emails, correspondence, reports, service requests, and complaints.
Perform routine clerical tasks such as filing, billing, collecting and reconciling payments, preparing work orders, entering data, and preparing reports.
Maintain confidential department records and prepare, verify, and process accounts payable and/or accounts receivable documents and related spreadsheets.
Take and prepare meeting or conference minutes; set up rooms, check in attendees, and clear rooms afterward; assist boards as assigned.
Assist with fleet management, vehicle distribution, keys, gas cards, and receipts.
Conduct building walkthroughs using established checklists, identify maintenance or repair needs, and create and process work orders.
Assist department managers with day-to-day activities, assigned tasks, and calendar maintenance.
Depending on assignment, process background checks and criminal history requests, issue certified vital records, review documents for coding, process live-scan results, roll fingerprints, and track CLETS and live-scan records.
Operate, troubleshoot, and perform routine minor maintenance on office equipment; identify when service or repairs are needed and escalate appropriately.
Arrange staff travel and lodging and process travel expense reimbursements.
Depending on assignment, shop for items for children served, inventory purchases, and submit receipts for payment.
Maintain, store, distribute, and inventory office supplies and meeting provisions; prepare PPE distribution lists and track and package PPE inventory.
Issue, receive, and process applications, permits, forms, and other documents.
Participate in special projects and attend assigned training, meetings, and conferences.
Observe and comply with County and mandated safety rules, regulations, and protocols.
Perform related duties as assigned.