Office Assistant, Hematology Oncology
About The Position
ChristianaCare's Hematology Oncology Department in Newark, DE is seeking a detail-oriented, adaptable, and highly organized Medical Office Assistant I. ChristianaCare Oncology Hematology is located within the Helen F. Graham Cancer Center & Research Institute at 4701 Ogletown Stanton Road, Suite 2300 in Newark, Delaware. ChristianaCare Oncology Hematology is a top provider of cancer and blood disorders, including leukemia, lymphoma, multiple myeloma, and malignant/solid tumor cancers in various body parts. Join a team of experienced surgeons and physicians offering advanced treatments for blood, brain, breast, lung, and pancreatic cancers using the latest research and therapies. ChristianaCare Oncology Hematology provide comprehensive support, including educational programs, social services, and nutritional guidance to support physical, emotional, and spiritual well-being. The Medical Office Assistant I schedules appointments with attention to insurance, greets patients while collecting necessary information, and processes referrals while maintaining confidentiality.
Requirements
- High School Graduate or GED required
Nice To Haves
- Experience in a medical office setting is preferred but not required
Responsibilities
- Handles payments
- Verifies insurance coverage
- Coordinates referrals
- Reconciles daily appointments and payments
- Manages communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff
- Updates patients
- Schedules tests and appointments
- Maintains medical records
- Resolves patient issues
- Supports administrative tasks
- Follows safety protocols
- Additional duties as needed
Benefits
- Comprehensive first-day coverage, including medical, dental, vision, and life insurance
- Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage
- Low deductibles
- $0 copays for unlimited primary care (in-office or virtual) with ChristianaCare providers
- Unlimited urgent care visits at GoHealth facilities
- 32 days of PTO each year, including 7 major holidays
- Options to roll over or cash out unused PTO time
- Up to $5,250 per year in tuition reimbursement
- Advanced fertility care through Progyny
- Free maternity education and support
- Up to $5,000 in adoption assistance
- 12 weeks of paid parental leave (after one year of service)
- Two retirement plans, including a 403(b) with up to a 50% match
- Company-funded contribution of 3%-5% (based on service) to retirement plans
- Free financial coaching, counseling, and budgeting support
- Health insurance
- Paid time off
- Retirement
- Employee assistance program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
