Office Assistant, Hematology Oncology

Christiana Care Health Services • Newark, DE

3d • Onsite

About The Position

ChristianaCare's Hematology Oncology Department in Newark, DE is seeking a detail-oriented, adaptable, and highly organized Medical Office Assistant I. This role is crucial for supporting daily operations and ensuring a smooth, positive experience for patients and staff within the Helen F. Graham Cancer Center & Research Institute. The department is a leading provider of care for cancer and blood disorders, offering advanced treatments and comprehensive support services. This position offers an opportunity to be part of a mission-driven team dedicated to excellent service and care.

Requirements

• High School Graduate or GED required.

Nice To Haves

• Experience in a medical office setting is preferred but not required.

Responsibilities

• Schedules appointments with attention to insurance.
• Greets patients while collecting necessary information.
• Processes referrals while maintaining confidentiality.
• Handles payments.
• Verifies insurance coverage.
• Coordinates referrals.
• Reconciles daily appointments and payments.
• Manages communications by answering calls, relaying messages.
• Uses EMR systems to coordinate with providers and staff.
• Updates patients.
• Schedules tests and appointments.
• Maintains medical records.
• Resolves patient issues.
• Supports administrative tasks.
• Follows safety protocols.
• Additional duties as needed.

Benefits

• Comprehensive first-day coverage, including medical, dental, vision, and life insurance.
• Low deductibles, plus $0 copays for unlimited primary care (in-office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Up to $5,250 per year in tuition reimbursement.
• Advanced fertility care through Progyny.
• Free maternity education and support.
• Up to $5,000 in adoption assistance.
• 12 weeks of paid parental leave to support your growing family, after one year of service.
• Two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%-5% based on service.
• Free financial coaching, counseling, and budgeting support.
• Employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED