About The Position

This limited-duration position is part of the Planning and Public Works Maintenance & Operations Administrative/Fiscal team. The Office Assistant 3 provides front-line customer service and supports administrative and accounting functions across multiple programs in a large, fast-paced division. Duties include warehouse and inventory counts and tracking, pick order coordination and processing, internal training coordination, and general administrative support for programs such as Adopt-A-Road, public records requests, and correspondence. The role coordinates office functions, maintains division records and data, processes forms and applications, monitors program compliance, and applies complex rules and procedures. It also supports purchasing, personnel, budget, training, travel, lodging, and expense-claim functions. Lead duties may include setting priorities, distributing and checking work, improving office procedures subject to supervisor approval, providing technical assistance, resolving minor work and personnel problems, and contributing input to performance evaluations. The position offers professional development through online learning and other training opportunities, as well as potential career growth and promotional opportunities within Pierce County.

Requirements

  • Two or more years of progressively responsible clerical experience or administrative program support work; additional education and experience may substitute for required experience up to a maximum of one year.
  • A resume and cover letter are required.
  • A driver's license is required.
  • Must be legally authorized to work in the United States without visa sponsorship.
  • Must authorize and complete a background check as a condition of employment.

Nice To Haves

  • Intermediate to advanced Excel skills, including working with moderately complex data.
  • Previous lead experience.
  • Willingness to cross-train across multiple disciplines within the team.
  • A passion for delivering outstanding customer service, both in person and over the phone.

Responsibilities

  • Deliver front-line customer service in person and over the phone.
  • Support administrative and accounting functions across multiple programs.
  • Count, track, and manage warehouse inventory; coordinate and process pick orders.
  • Coordinate internal training and support the Adopt-A-Road program, public records requests, and correspondence.
  • Coordinate office functions, assist with procedure development, handle confidential duties, and conduct research as needed.
  • Maintain logs, charts, spreadsheets, data, and files related to the division.
  • Receive and process forms and applications.
  • Examine and evaluate data for eligibility or conformity with contract agreements and government-regulated activities; monitor program compliance.
  • Explain, interpret, and apply complex rules and procedures.
  • Coordinate purchasing, including preparing purchase orders and managing inventory.
  • Coordinate personnel functions, including processing terminations, new hires, transfers, and payroll/timekeeping.
  • Monitor budget expenditures and statistical records and audit for compliance.
  • Process registrations and arrange payment methods for employee training; coordinate travel and lodging.
  • Prepare employee expense claims and resolve related issues.
  • Prepare and review reports, forms, and other records for clarity, completeness, accuracy, and conformity with standard policies and procedures.
  • Perform lead functions, including setting priorities, distributing and checking work, evaluating office procedures, implementing approved changes, providing technical assistance, resolving minor work and personnel problems, and providing input on performance evaluations.

Benefits

  • Professional development through robust online learning and other training opportunities.
  • Career growth and promotional opportunities within Pierce County.
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