Office Assistant 2 (PCN 07-4010)

State of Alaska•Anchorage, AK

2d•$10•Onsite

About The Position

This position is in the General Government Unit (GGU) at a Range 10. As an Office Assistant 2, you will provide a full range of administrative support to the Anchorage Wage and Hour team, playing a vital role in the workflow of the office, which greatly contributes to our mission of helping wage earners in Alaska. You will perform a range of duties including customer service, call management, mail distribution, payment processing, opening claim files, scanning closed files, reviewing and maintaining forms, and maintaining the reception area and greeting guests. The mission of Labor Standards and Safety is to ensure safe and legal working conditions for employees. Wage and Hour enforces and administers Alaska labor laws to ensure that workers are justly compensated for their labor and safeguarded from unfair or unscrupulous practices. This includes enforcement of minimum wages and overtime regulations, child labor laws, "right to return" transportation, public contract laws, and responsibility for the administration and licensing of private employment agencies. This position provides critical support to the Wage and Hour team and mission.

Requirements

High school diploma or the equivalent.
One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Possess a valid driver's license.
Alaska Residency Requirements must be met.
Ability to certify that you have a legal right to accept employment in the United States.

Nice To Haves

Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms.
Uses computers, software applications, databases, and automated systems to accomplish work.
Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
Is thorough when performing work and conscientious about attending to detail.
Anticipates and meets the needs of both internal and external customers. Delivering high-quality products and services, effective referrals, and is committed to continuous improvement.