Office Assistant 2 (Registration Representative - PCN 062040)

State of Alaska•Juneau, AK

19h•Onsite

About The Position

This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged To Apply. Welcome to the Department of Health! We’d be delighted to have you join our team. If you envision yourself in this role and are ready to start an exciting career with us, apply today! This position is open to Alaskan Residents only. Please check out the residency definition to determine if you qualify. What you will be doing: Join our Alaska Vital Records Team and contribute to key moments in the lives of your fellow Alaskans. Your role will be pivotal in helping Alaskans obtain birth, death, and marriage certificates by registering these major life events. This position is also responsible for reviewing documentation for accuracy and directly assisting Alaskans by email and over the phone to guide applicants through the process. If you are seeking a dynamic role that positively impacts the lives of Alaskans, we encourage you to seize this chance and submit your application.

Requirements

High school diploma or the equivalent.
One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Must be an Alaskan Resident.
Possess a regular driver's license and be 18 years of age or older (for positions requiring operation of motor vehicles).
Skill in typing (may be required for some positions).

Nice To Haves

Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Analytical Thinking/Problem Solving: Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.

Responsibilities

Registering major life events to help Alaskans obtain birth, death, and marriage certificates.
Reviewing documentation for accuracy.
Directly assisting Alaskans by email and over the phone to guide applicants through the process.