Office Assistant 2 (PCN 061013)

State of AlaskaFairbanks, AK
Onsite

About The Position

This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged To Apply. Welcome to the Department of Health! We’d be delighted to have you join our team. If you envision yourself in this role and are ready to start an exciting career with us, apply today! This position is open to Alaskan Residents only. Please check out the residency definition to determine if you qualify. In this role, you’ll be a key part of supporting the Fairbanks Public Health Center and the local community. You’ll have the opportunity to provide customer service, work with medical records and data, collaborate with healthcare providers and off-site clinics, and take on a variety of administrative responsibilities. If you’re looking for a rewarding position where your work truly matters, we’d love to connect with you. For more about what we do for Alaska, please visit our recruitment video: https://health.alaska.gov/dph/Nursing/Pages/recruitment/default . As a member of the Section of Public Health Nursing, you will contribute every day to the improvement of the health of Alaskans and their families. The Division of Public Health exemplifies these values: Accountability : We are committed to responsible use of human, financial, and environmental resources. Respect : We provide services without discrimination or judgment. Human Potential : We are committed to developing each Alaskan’s potential as a healthy individual as well as fostering strong, healthy communities. Integrity : We are honest and ethical in all we do. Scientific Excellence : We are committed to adding to and contributing to the body of scientific knowledge and using the best available knowledge and data to set public health policy.

Requirements

  • High school diploma or the equivalent.
  • One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
  • A valid Driver's License is required at the time of appointment.
  • Proof of Tetanus, Diphtheria, Pertussis (Tdap), Mumps, Measles, Rubella (MMR), and Varicella immunizations.
  • Proof of Hepatitis B (immunity or a signed declination statement).
  • Annual influenza vaccination or a signed declination statement.
  • Proof of Tuberculosis screening within the past 12 months.
  • A copy of your current driver’s license.

Nice To Haves

  • Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.
  • Adaptability: adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
  • Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
  • Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Responsibilities

  • Provide customer service
  • Work with medical records and data
  • Collaborate with healthcare providers and off-site clinics
  • Take on a variety of administrative responsibilities

Benefits

  • Meaningful work
  • Generous leave accrual
  • 12 paid holidays annually
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