Office Assistant 2 (PCN 07-3011)
About The Position
This position provides administrative/clerical assistance to the Anchorage Workers’ Compensation office. Responsibilities include opening and distributing the mail, answering the main phone line, distributing documents in our electronic file system, maintaining office supplies, looking up case information to assist with administrative support to attorneys, medical providers, hearing officers and other professionals. The Division of Workers’ Compensation is the agency charged with administering the Alaska Workers’ Compensation Act fairly and impartially to ensure the quick, efficient and predictable delivery of medical and indemnity benefits to injured workers at a reasonable cost to employers and insurance carriers. This position provides mission-critical clerical support to the Division.
Requirements
- High school diploma or the equivalent.
- One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
- Alaska Residency Requirements must be met.
- Legal right to accept employment in the United States.
Nice To Haves
- Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.
- Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
- Flexibility: Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity.
- Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
- Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Responsibilities
- Opening and distributing the mail
- Answering the main phone line
- Distributing documents in our electronic file system
- Maintaining office supplies
- Looking up case information to assist with administrative support to attorneys, medical providers, hearing officers and other professionals
Benefits
- Lots of opportunities for cross-training
- Opportunities to advance in administrative or programmatic fields
- Fun and fulfilling work with plenty of variety
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
