Office Assistant 1 (PCN 20-8628)

State of Alaska • Anchorage, AK

3d • Onsite

About The Position

This position is part of the administrative team at the Anchorage Correctional Center (ACC) in Anchorage, Alaska, within the Department of Corrections, Division of Institutions. The role involves front desk reception, security post duties, and mail and cashier responsibilities for the Anchorage Correctional Complex. Key tasks include operating a multi-line telephone system, screening and assisting visitors, handling cash transactions, balancing and reconciling a till, distributing and screening incoming mail, and providing general office support.

Requirements

• High school diploma or G.E.D.; OR Acceptance in full standing by an accredited college (this includes acceptance in a concurrent enrollment or dual enrollment program); OR A Career Readiness Certificate with ACT WorkKeys® scores of skill level 3 or higher in: Graphic Literacy (formerly Locating Information), Applied Math, and Workplace Documents (formerly Reading for Information).
• Must possess a valid driver's license and be 18 years of age or older on or before the first day of employment if the position requires operating a State vehicle.
• Must certify that they have a legal right to accept employment in the United States.
• Must pass a criminal history check.
• Must be fingerprinted.

Nice To Haves

• Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Flexibility: Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with uncertainty.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Responsibilities

• Operating a multi-line telephone system
• Screening and assisting visitors
• Handling cash transactions
• Balancing and reconciling a till
• Distributing and screening incoming mail
• Providing general office support

Benefits

• Opportunity to learn and perform a broad range of administrative and operational duties.
• Opportunities for professional growth and advancement to Office Assistant 2 and Office Assistant 3 positions.
• Consistent weekday schedule (Monday through Friday, 0800–1630).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED