Office and Project Coordinator

Center for Responsive Schools•Turners Falls, MA

54d•Onsite

About The Position

The Office and Project Coordinator supports the daily functions of the Professional Learning and Business Development departments. Working closely with the Chief and Director of Certification, the role provides administrative support and helps execute office functions and project initiatives. It requires clear, accurate communication with internal and external stakeholders, attention to detail, organization, and follow-through. The coordinator creates and distributes documents, researches and organizes information, maintains filing systems and records, supports department projects, protects confidential information, and assists with meetings and logistics. The role also handles correspondence and phone inquiries, takes notes and coordinates follow-up, and provides stakeholders with timely reminders and guidance. For project support, the coordinator assists with implementation from beginning to completion, maintains project databases and records, tracks stakeholder information and forms, prepares reports, monitors project correspondence, communicates with stakeholders, and attends research project meetings as requested. The position is based in the Turners Falls, Massachusetts office, Monday through Friday, 8:00 a.m. to 4:30 p.m. Rare occasional weekend work may be required to support projects or events.

Requirements

High school diploma, associate degree, or equivalent college courses; these are listed as preferred.
Proficiency with Microsoft Office Suite and Google Suite.
Writing skills sufficient to support occasional writing projects, with strong attention to detail.
Fast and accurate data entry skills.
Strong organizational and time-management skills.
Ability to prioritize tasks and manage multiple projects simultaneously.
Ability to work closely with the Chief, take initiative, and work independently.
Valid driver’s license and reliable vehicle for running errands.
Ability to receive and apply feedback.
Effective written and verbal communication skills.
High accountability, goal orientation, flexibility, and creativity under pressure.
Professional, cooperative, and collegial disposition, including maturity, composure, transparency, reliability, integrity, and trustworthiness.
Commitment to CRS’s vision, mission, and welfare.
Respect for and valuing of diversity, and ability to represent CRS positively and professionally with clients, vendors, and the community in person and virtually.
Ability to work in an open-suite, highly collaborative environment.
Regular and reliable attendance.
Ability to use a computer for up to eight hours per day with breaks and lunch, and talk on the phone for up to eight hours per day.
Ability to lift up to 25 pounds occasionally and travel occasionally by airplane, train, and automobile.

Nice To Haves

High school diploma, associate degree, or equivalent college courses (listed as preferred).

Responsibilities

Support the daily functions of the Professional Learning and Business Development departments.
Use Microsoft Office, Office365, and Google Suite, and learn and use software such as Salesforce, DocuSign, Survey Vista, and Customer Community Plus (CT Portal).
Create, edit, and distribute written and electronic documents and materials.
Research, compile, organize, and document information.
Set up and manage paper or electronic filing systems; record information, update paperwork, and maintain documents and correspondence.
Assist with department projects and initiatives while maintaining the confidentiality of private or sensitive information.
Maintain and update physical or digital files and issue certificates or similar documents.
Support meetings and department logistics, including errands, setup, breakdown, materials, and workflows.
Draft, edit, and send correspondence; field phone calls, take messages, and respond to emails.
Take notes and send follow-up requests or summaries as needed; answer questions and explain processes.
Provide stakeholders with timely reminders and guidance for completing forms, processes, or credentials.
Support project implementation from beginning to completion and maintain, update, and provide access to project databases.
Support processes to ensure project stakeholders receive and, when appropriate, return forms.
Organize and track project stakeholder information and prepare and share accurate, timely reports.
Maintain accurate and confidential records on project participants.
Monitor and ensure timely responses to project-related emails and correspondence, and communicate clearly with project stakeholders.
Attend research project meetings as requested and assist with or complete other project tasks as assigned.
Perform other duties assigned by the supervisor.