Part-Time Office Administrator – Dispatch & Billing

Mr. Handyman of South Essex CountyPeabody, MA
$18 - $22Onsite

About The Position

At Mr. Handyman, we're known for exceptional service, quality workmanship, and our Done Right Promise. We're seeking an organized, customer-focused Office Administrator to help coordinate our daily operations and deliver an outstanding customer experience. If you're organized, customer-focused, and enjoy supporting a successful team, we'd love to hear from you.

Requirements

  • Reliable transportation to our Peabody office
  • Strong computer skills, including Microsoft Office and Excel
  • Excellent phone and customer service skills

Nice To Haves

  • Previous experience in dispatching, scheduling, customer service, office administration, call center operations, or billing preferred
  • Experience with scheduling software is a plus

Responsibilities

  • Coordinate technician schedules, dispatching, and job routing
  • Serve as the primary communication link between customers and technicians
  • Handle inbound and outbound customer communications
  • Generate invoices, process payments, and maintain accurate billing records
  • Monitor job progress and help ensure appointments stay on schedule
  • Deliver an exceptional customer experience that encourages repeat business and referrals

Benefits

  • Competitive pay
  • Paid sick leave and vacation time (available after 90 days)
  • Growth and advancement opportunities
  • Supportive team environment
  • Company-provided apparel
  • Optional Aflac supplemental insurance
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