Office Administrator

Novelis•Novi, MI

14d•Onsite

About The Position

The Novelis Novi team is looking for an Office Administrator to serve as the welcoming face and steady hand behind our office. In this highly visible, customer-facing role, you'll be the go-to person who keeps the office running smoothly while creating a great experience for employees, visitors, and customers alike — covering reception, office operations, employee experience, purchasing support, and local HR compliance activities. Working closely with site leadership, HR, EHS, Procurement, Finance, and customer-facing leaders, you'll play a vital role in supporting strategic customer relationships and driving customer satisfaction — all while ensuring the office runs smoothly. This position requires a strong customer-service mindset, exceptional organizational skills, and the ability to manage multiple priorities simultaneously. You'll work closely with customer-facing leaders and play a vital role in supporting strategic customer relationships and driving customer satisfaction. The customer-facing nature of this role offers a dynamic and engaging environment involving a mix of coordination, planning, support, and operations. This role provides a strong foundation for future careers in operations, customer success, project management, sales support, or business administration.

Requirements

High school diploma or equivalent required.
3+ years of experience in office administration, office management, workplace services, hospitality, customer service, event coordination, or a related role.
Strong organizational and multitasking skills with the ability to manage competing priorities.
Excellent interpersonal, communication, and customer-service skills.
Strong attention to detail and ability to handle confidential information appropriately.
Proficiency with Microsoft Office Suite, Outlook, Teams, and related business applications.
Demonstrated ability to work independently and take initiative in a fast-paced environment.
Candidates must be legally authorized to work in the United States without the need for current or future sponsorship.

Nice To Haves

Associate's or Bachelor's degree preferred.
Experience supporting office operations in a corporate or professional environment.
Experience with purchasing, invoice management, vendor coordination, or budget administration.
Experience planning employee events, engagement programs, or workplace initiatives.
Experience supporting onboarding, HR administration, or compliance-related activities.
Experience with Coupa, Concur, SAP, or similar business systems preferred.

Responsibilities

Serve as the first point of contact for employees, visitors, vendors, and customers.
Welcome visitors, manage the sign-in process, coordinate temporary badges, and notify employee hosts of arrivals.
Support visitor orientation and ensure visitors follow required site procedures.
Manage incoming calls, mail, packages, and deliveries.
Maintain a professional and welcoming reception area that reflects positively on the customer experience.
Coordinate, track, and maintain office supplies, snacks, beverages, and other workplace needs.
Manage conference room scheduling, office communications, seating charts, office directories, and shared resources.
Coordinate administrative records, vendor contacts, and routine office documentation.
Support onboarding and offboarding logistics, including badges, business cards, desk assignments, and workspace transitions.
Organize and administer site leadership meetings bi-monthly to maintain and move forward agenda on office needs from all groups using the office.
Serve as the administrative point of contact for routine office-related service requests, partnering with EHS and facility-related resources to communicate and coordinate workplace needs.
Coordinate routine office vendors, including office services, catering, plant maintenance, janitorial services, and similar workplace support providers; schedule and communicate vendor visits.
Responsible for purchase orders, invoices, vendor setup, payment requests, and office and business related items for Novi office operations.
Manage recurring office expenses, utilities, office services, supplies, and other site-related costs.
Maintain purchasing records and support expense tracking and reconciliation.
Serve as a central administrative resource for office purchasing needs.
Plan and coordinate employee events, celebrations, site activities, and employee appreciation programs.
Support Employee Resource Group (ERG) activities and events.
Coordinate volunteer opportunities and community engagement initiatives.
Assist with planning, particularly with logistics, for Town Halls, leadership visits, employee meetings, large customer events, and office-wide events.
Partner with leaders to help create a positive and engaging workplace culture.
Post required employment and immigration notices in accordance with applicable regulations and company requirements.
Support employment-based visa processes through required onsite posting activities.
Collect, review, and securely scan Form I-9 documentation for newly hired employees.
Coordinate with HR to support local onboarding compliance activities.
Maintain confidentiality and appropriately handle sensitive employee information.

Benefits

Paid parental Leave
Adoption Assistance
Fertility Treatment
Childcare Discount
Nursing Mom Support
Employee Assistance Programs: free resources available 24/7 to you and your family in the areas of mental health, family life, and career and financial guidance
Wellness Programs: incentives for wellness activities, wellness spending account , programs for building healthy habits, virtual physical therapy for joint, back, and pelvic health, health management programs and more.
Diabetes Management Program
Pet insurance
Identity Theft Protection
PerkSpot Discount Program
Tuition assistance and career development programs