Office Administrator

Bass Pro Shops•Sayreville, NJ

15d•Onsite

About The Position

The Office Administrator assists the General Manager with various administrative tasks to include filing, running reports, setting appointments, scheduling meetings, gathering information, etc. Assists the HR Manager with daily HR functions in the store. To include conducting training sessions for new and current associates; completing new hire paperwork; filing; data entry.

Requirements

High School education or equivalent experience
Ability to calculate figures such as discounts and make change to customers
Ability to communicate in a friendly and professional manner to our customers and other associates.
Must possess above average communication skills.
Ability to facilitate training to groups of up to 25
Able to stand & sit for extended periods
Ability to establish and maintain effective working relationships with Management, co-workers, and customers.
Ability to operate computerized Point of Sale register system and computerized Phone system
Ability to use Microsoft Office Word Processor and Spreadsheet software

Responsibilities

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
Completes all “new hire” paperwork for all new associates.
Conducts orientation for all new associates.
Coordinates the S.T.A.R. Program to include scheduling, training and reporting.
Coordinates and schedules Associate training in all areas.
Completes Data entry for new associates, pay increases, associate reviews, etc.
Assists with planning and implementing Associate activities.
Gathers data & information, and prepares certain reports as needed by the General Manager.
Maintains strict confidentiality.
Processes and codes invoices & maintain Expense Tracking Worksheet.
Maintains store checkbook register & P-card log.
Maintains the Competitive Shop program & the decoy list.
Orders & monitors store supplies.
Coordinates travel advances and expense forms.
Submits IT Help Desk requests promptly.
Handles customer and associate questions and requests.
Files, types and makes copies as needed.
Remains aware of advertised sales.
Keeps work area clean, neat and well stocked with supplies.
Follows all Company Policies and Procedures.
Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
ALL OTHER DUTIES AS ASSIGNED