Office Administrator – Restoration Company

SERVPRO of AbbotsfordVancouver, BC
Onsite

About The Position

We are seeking a reliable and organized Office Administrator to support daily operations and assist with basic marketing and business development activities in a fast-paced restoration environment. This role is suited for someone adaptable, detail-oriented, and comfortable handling a variety of tasks.

Requirements

  • Previous administrative experience (restoration/construction industry is an asset)
  • Strong organizational and multitasking skills
  • Good communication skills (written and verbal)
  • Proficient in Microsoft Office; experience with Encircle, Xactimate, or CRM tools is an asset
  • Ability to work independently and as part of a team

Responsibilities

  • General office administration and daily operations support
  • Answering calls, responding to emails, and coordinating with clients and adjusters
  • Job file setup, documentation, and data entry (photos, reports, invoices)
  • Assisting project managers with scheduling, tracking, and follow-ups
  • Supporting invoicing, basic bookkeeping, and file organization
  • Coordinating with subcontractors and suppliers
  • Assisting with marketing and business development tasks (e.g., outreach coordination, maintaining contact lists, supporting client relationship activities)

Benefits

  • Supportive team environment
  • Opportunity to grow within the restoration industry
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