OFFICE ADMINISTRATOR (FULL TIME)
About The Position
The Office Administrator is responsible for clerical functions and administrative support for Quantum North America’s service operations. The role supports management and employees by responding to inquiries, handling communications, coordinating office activities, and assisting with day-to-day operations. Duties include customer relations, work order entry and processing, preparing proposals using information from service technicians, coordinating technician schedules and service requests, maintaining service records and confidential personnel files, and supporting procurement of parts and vendor quotes. The position also performs bank deposit and vendor statement reconciliations, prepares a monthly state claim form for reimbursement, and assists with end-of-month financial reports. The role is based at Quantum, 5969 Jones Road Unit 3A, Bryan, Texas, with openings at other school-district locations also available. The posted schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.; additional scheduling details are provided during the interview.
Requirements
- Two years of experience in an HVAC and plumbing services environment.
Responsibilities
- Answer telephones and direct inquiries professionally and with a client-centric approach.
- Maintain confidential personnel files.
- Assist management with daily operations, including customer relations, work order entry and processing, and proposal preparation using information provided by service technicians.
- Coordinate technician scheduling, assist with service requests, and communicate schedule changes to management and service personnel.
- Maintain positive working relationships with customers, service technicians, management, and other departments.
- Locate parts, obtain vendor quotes, place parts orders, and coordinate procurement for service operations.
- Maintain accurate service records, work orders, and administrative documentation.
- Assist with corporate communications and implement company procedures.
- Perform daily bank deposit reconciliation.
- Respond to inquiries, handle communications, coordinate office activities, and provide day-to-day administrative support to management and employees.
- Perform monthly vendor statement reconciliation.
- Prepare the monthly state claim form for reimbursement.
- Assist in preparing end-of-month financial reports.
- Attend in-service and/or safety meetings as required.
- Maintain a clean and safe work environment and perform the job safely.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Disability insurance
- Life insurance and AD&D
- Associate shopping program
- Health and wellness programs
- Discount marketplace and employee shopping program
- Identity theft protection
- Pet insurance
- Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
