Office Administrator

Team Pest USA • Lawrenceville, GA

13d • Onsite

About The Position

Pest USA, a well-established and growing leader in Pest and Termite Control since 1971, is currently hiring for an Office Administrator position. This is a key role in our branch operations, where organization, communication, and customer service come together to support a smooth-running office and a strong customer experience. As the Office Administrator, you'll play an essential role in supporting both the Branch Manager and Office Manager while helping to ensure day-to-day operations run efficiently. You'll be the first point of contact for many of our customers, handling high volumes of inbound calls with professionalism and care, updating customer accounts in our system, and managing scheduling for technicians and sales staff. You'll also assist with processing payments, converting accounts receivable, and handling collections. Whether you're responding to customer messages, helping resolve service concerns, or assisting other office staff as needed, your attention to detail and ability to multitask will make a meaningful impact on the success of the branch.

Requirements

• At least 21 years old.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office programs.
• Ability to multitask in a fast-paced environment.

Nice To Haves

• Passionate about delivering outstanding customer service.
• Enjoys being part of a collaborative team.

Responsibilities

• Support the Branch Manager and Office Manager.
• Ensure day-to-day operations run efficiently.
• Act as the first point of contact for customers.
• Handle high volumes of inbound calls with professionalism and care.
• Update customer accounts in the system.
• Manage scheduling for technicians and sales staff.
• Assist with processing payments.
• Convert accounts receivable.
• Handle collections.
• Respond to customer messages.
• Help resolve service concerns.
• Assist other office staff as needed.

Benefits

• Competitive pay
• Medical insurance
• Dental insurance
• Vision insurance
• Supplemental benefits
• Paid time off
• 401(k) plan with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed