Office Admin

Tech-24 A Commercial Food Service Repair Company Inc•Modesto, CA

3h•$0 - $24•Onsite

About The Position

The Office Administrator plays a key role in supporting daily operations for a commercial kitchen equipment repair company. This position is responsible for coordinating service workflows, managing customer communications, maintaining databases and portals, and providing administrative support to ensure efficient service delivery to our commercial clients.

Requirements

Previous experience in an administrative or office support role (service or repair industry preferred)
Strong organizational and time-management skills
Excellent written and verbal communication skills
Proficiency with email systems, databases, and web-based portals
Ability to multitask in a fast-paced service environment
High school diploma or equivalent required

Nice To Haves

Familiarity with work order or field service management systems is a plus
additional education or certifications a plus

Responsibilities

Create, process, and manage work orders for service technicians
Monitor and manage service-related email inboxes, responding promptly and professionally
Create and maintain new customer records and databases, ensuring accuracy and completeness
Answer and route incoming phone calls in a professional manner
Update and manage customer, vendor, and service portals as required
Support system integrations between service platforms, customer portals, and internal tools
Coordinate scheduling information between office staff and technicians
Maintain organized digital and physical records
Assist with general office administrative duties as needed