Office Administrator

Guidant Power•Frankfort, KY

3d•Onsite

About The Position

Guidant Power, a provider of electrical safety services nationwide, is seeking an Office Administrator for their Frankfort, KY office. This role is crucial for supporting field technicians, customers, and office staff. The ideal candidate is organized, enjoys helping others, and wants to be an integral part of a close-knit team within a growing company.

Requirements

Must be able to work in person in the Frankfort, KY office five days a week.
Strong organizational skills and attention to detail.
Excellent communication and customer service skills.
A positive attitude and willingness to help wherever needed.
Ability to multitask and manage changing priorities in a fast-paced environment.
Strong teamwork and collaboration skills.
Ability to work independently and follow through on tasks.
Proficiency with computers and common office software such as Microsoft workspace, spreadsheets, PDFs, and online file storage systems.

Nice To Haves

Prior administrative, scheduling, customer service, or office support experience.
Experience coordinating travel or supporting field personnel.

Responsibilities

Serve as the primary support to the office manager of the Frankfort Office.
Manage customer communication, including sending service reminders, updating schedules, answering calls and emails, and following up on project information.
Provide comprehensive support to field teams by populating calendars with project details, coordinating all travel arrangements (flights, rental cars, hotels), gathering job information and supplies, printing and organizing arc flash labels, scanning and organizing project documentation, shipping materials, and assisting with report and drawing preparation.
Handle general office support tasks such as ordering supplies, assisting leadership with administrative tasks and special projects, and maintaining an organized and positive office environment.