Part Time Evening Office Administrator

Ember Health•New York, NY

7d•Onsite

About The Position

Ember Health is seeking a dynamic professional administrator, distinguished by their compassion, commitment, and professional integrity. This role will include office management and administration, as well as patient and provider communications. This is a non-clinical, part time role for our locations in the Upper East Side, Chelsea and Brooklyn Heights in New York City. Candidates must be available to work between the hours of 3PM and 9PM two to four consistent days per week, averaging approximately 12-24 hours per week.

Requirements

Prior responsibilities in office administration
Candidates must be available to work between the hours of 3PM and 9PM two to four consistent days per week, averaging approximately 12-24 hours per week.

Nice To Haves

Prior experience working in a healthcare setting preferred
Experience or genuine interest in mental health desired

Responsibilities

Maintain a professional, warm, welcoming office environment
Greet all patients and guests, manage check-ins and payment
Answer all inbound calls to the Ember Health office
Manage patient bookings and appointments
Process new patient information
Collaborate with the daytime care team and other clinics to ensure a seamless patient experience
Respond to select patient communications
Input and update data for client relationship management database
Contribute to scoped projects for enterprise wide initiatives
Schedule meetings on behalf of the clinical team