Office Administration Clerk - Canada Summer Jobs

Canadian Mental Health Association-Haliburton, Kawartha, Pine RidgePeterborough, ON
Onsite

About The Position

This is a Canada Summer Jobs Opportunity. The Office Administration Clerk often represents the first point of contact for the agency and primarily assists staff and visitors. The incumbent works often in a fast-paced setting, working with people and completing clerical duties as needed.

Requirements

  • Must be between 15 and 30 years of age
  • Must be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act
  • Must have a valid Social Insurance Number and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations
  • Satisfactory police records search
  • Satisfactory references
  • Proof of receipt of full COVID-19 vaccine

Nice To Haves

  • Previous experience in a receptionist or similar position with direct experience dealing with the public an asset
  • Computer skills using Windows, Microsoft Office - Outlook, Word, (typing speed of 50 wpm), and Excel
  • Knowledge in the operation of all standard office equipment
  • Excellent organizational and multi-tasking skills
  • Strong communication and interpersonal skills
  • Intermediate to advanced minus proficiency in French an assett
  • Flexible with demonstrated ability to work independently, as well as within a team
  • Proven ability to function effectively in a challenging environment
  • Lived expertise with a mental health concern or addiction, either personally or with a family member is an asset

Responsibilities

  • Answer the telephone and greet visitors in a pleasant manner when required
  • Communicate scheduled appointments, trainings etc.
  • Provide information regarding internal programs, local resources and agencies
  • Refer people to appropriate workers and departments
  • Follow C.M.H.A. processes and procedures for people presenting in crisis
  • Follow procedures for clients requiring services and assistance specific to the site
  • Assist people needing accommodation to access services
  • Flexible with working at variable sites and days as needed to keep reception areas covered
  • Accept payments for rent, arrears, donations etc.
  • Monitor keys, sign in and sign out procedures (credit cards, vehicles pass etc.)
  • Complete general typing and clerical duties
  • Data entry and formatting of information into databases
  • Process deliveries and distributes mail
  • Assist in ordering general office and cleaning supplies
  • Assist with meeting preparations
  • Assist staff with projects as needed

Benefits

  • 6% vacation pay
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