Office Admin

Primrose School•Tampa, FL

2d•Onsite

About The Position

The Office Admin will manage daily front office operations, ensuring a welcoming environment for families and visitors. This role involves handling communications, maintaining records, supporting leadership, and playing a key part in the sales and enrollment process. The position also includes coordinating new student orientations and providing excellent customer service to families.

Requirements

Previous administrative, customer service, sales, or office experience preferred
Strong verbal and written communication skills
Sales experience preferred

Nice To Haves

Experience in childcare, education, or school administration is a plus
Strong interpersonal and relationship-building skills
Ability to manage multiple priorities in a fast-paced environment

Responsibilities

Manage daily front office operations and maintain a welcoming environment for families and visitors
Answer phone calls, emails, and inquiries in a professional and timely manner
Maintain student and family records with accuracy and confidentiality
Support leadership with office organization and operational needs
Conduct tours for prospective families and provide information about programs and services
Build positive relationships with prospective families to support enrollment goals
Follow up with leads through phone calls, emails, and other communication methods
Maintain accurate records of inquiries, tours, and enrollment activity
Assist with enrollment paperwork and onboarding processes for new families
Coordinate and conduct new student orientations for incoming families
Ensure all required enrollment documentation is completed and submitted
Provide exceptional customer service to current and prospective families
Address questions or concerns professionally and efficiently
Maintain positive communication with staff, families, and leadership team
Represent the organization in a professional and friendly manner at all times