OEM Account Manager

ABB•Irvine, CA

4d•Remote

About The Position

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Sales Manager Your role and responsibilities As an OEM Account Manager, you will be responsible for developing, implementing, and managing multiple account strategies focused on growth, profitability and customer satisfaction while coordinating all sales activities and managing resolution of customer problems. Responsibilities include assisting with project quotations, order management, customer training and demand generation to position ABB as the preferred vendor. While this is a remote position, candidates must be located in the Los Angeles / Orange County, CA area. This role is contributing to the Electrification Smart Buildings division in the United States. You will be mainly accountable for: Customer Relationship Management: Serve as the primary interface for OEM customers, building strategic relationships, resolving issues, and ensuring customer satisfaction through tailored account plans and training initiatives. Sales Strategy & Execution: Develop and implement sales strategies to grow market share and margin, identify and secure new OEM customers, and propose recovery plans to address potential order shortfalls. Cross-Functional Collaboration: Coordinate with internal teams to align customer needs with business goals, share market insights, and facilitate effective communication across departments. Market Intelligence & Value Creation: Monitor competitor activity, understand customer business drivers, and create added value through cross-selling opportunities and streamlined engagement with ABB.

Requirements

Bachelor’s degree (preferred but not necessary) with 3+ years of relevant experience, particularly in the electrical industry and with ABB products.
Proven ability to work with OEM customers, manage complex contract negotiations, and respond quickly to customer needs.
Strong in technical applications, proposal development, and use of analytical software and sales tools.
Excellent interpersonal and leadership skills, with experience leading discussions and building strong customer relationships.
Candidates must already have a work authorization that would permit them to work for ABB in the US.
Candidates must be located in the Los Angeles / Orange County, CA area.

Nice To Haves

Six Sigma or equivalent quality training preferred.

Responsibilities

Serve as the primary interface for OEM customers, building strategic relationships, resolving issues, and ensuring customer satisfaction through tailored account plans and training initiatives.
Develop and implement sales strategies to grow market share and margin, identify and secure new OEM customers, and propose recovery plans to address potential order shortfalls.
Coordinate with internal teams to align customer needs with business goals, share market insights, and facilitate effective communication across departments.
Monitor competitor activity, understand customer business drivers, and create added value through cross-selling opportunities and streamlined engagement with ABB.
Assisting with project quotations, order management, customer training and demand generation to position ABB as the preferred vendor.

Benefits

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
11 paid holidays.
Vacation under a permissive time away policy for salaried exempt positions.
Bonus eligible.