OE Process Specialist

Caliber Collision • Lewisville, TX

9d • Onsite

About The Position

Under supervision of Program Manager, partner with center and regional leadership in development and implementing new, enterprise-wide, business and operational processes. Develop solutions to service challenges, guide/direct others for successful completion of service goals on time and on budget. Subject Matter Expert across certification process.

Requirements

• 1-3 years of experience
• Strong organizational skills with the ability to manage multiple tasks and deadlines
• Proven ability to collaborate effectively across departments and functions
• Clear and confident communication skills, both written and verbal, with comfort presenting to senior stakeholders
• Comfortable working independently and taking initiative to solve problems
• Strong attention to detail, especially in managing data, timelines, and documentation
• Must be at least 18 years of age
• Must have a valid driver’s license and be eligible for coverage under Caliber’s insurance policy (Not an excluded driver)
• Multi-tasking; adapts easily to fast-paced environment
• Must be eligible to work in the U.S. with no restrictions.

Nice To Haves

• Previous project management is a plus
• Basic understanding of project management principles and tools
• Microsoft Excel and PowerPoint
• Microsoft Dynamic’s is a plus
• Advanced understanding of collision and OEM industries is a plus but not mandatory

Responsibilities

• Provide support and supervision of process performance at all levels.
• At direction of Program Manager, partner with, build alliances, and perform liaison activities across multiple business functions including executive team and field leadership.
• Create actionable plans to improve processes and procedures to accomplish objectives, which include metrics of success and deliverables.
• Alignment of top-down vision, goals and objectives, as determined by Program Manager, from business strategy flowing through to successful completion of center-level objectives.
• Responsibility for regular reviews with internal and field leadership for accountability and successful management of KPIs and financial impacts.
• Optimization of center performance across the company to achieve the best functional, center production and technical value.
• Measure ongoing performance assessment, research and development of new capabilities, and systematically applying knowledge for success.
• Drive consistency throughout all levels of the operating model.
• Develop and implement a reporting structure that readily monitors performance indicators.
• Other duties as assigned

Benefits

• Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training
• Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed