OCM Coach
CAI•Dover, DE
•$100,000 - $110,000•Hybrid
About The Position
As the OCM Coach, you will be responsible for developing and executing a change management strategy aligned with ERP implementation goals, conducting change impact assessments, and working with project leaders and stakeholders to align change management strategies with project goals and organizational structure. We are seeking an experienced and strategic OCM Coach for a full-time, salaried opportunity that is hybrid in Dover, DE. The selected candidate will lead and support change initiatives that drive business transformation and enhance organizational effectiveness.
Requirements
- 3+ years of experience in organizational change management
- Strong knowledge of change management methodologies (e.g., ADKAR)
- Excellent communication, coaching, and facilitation skills
- Experience with working with Microsoft applications and virtual meeting tools
- Experience with financial, accounting, and reporting SaaS solutions and transformation projects
Responsibilities
- Develop and execute a change management strategy aligned with ERP implementation goals
- Conduct change impact assessments and stakeholder analysis
- Collaborate with project manager to integrate change management activities into project plan
- Work with project leaders and stakeholders to align change management strategies with project goals and organizational culture
- Identify and engage stakeholders across business units
- Work closely with business team to have full understanding of their business operations
- Design and deliver targeted communication plan to promote awareness and understanding of ERP changes
- Ensure consistent messaging across all levels of the organizations
- Manage expectations of stakeholders to ensure buy-in
- Coach individuals and teams through the transition to new systems
- Collaborate with training team to ensure programs are aligned with the needs of system users
- Establish metrics to track change adoption, readiness, and resistance
- Collect and analyze feedback to improve change strategies
- Provide post-implementation support to ensure sustained adoption
Benefits
- medical insurance
- dental insurance
- vision insurance
- 401k retirement account access
- paid time off
- paid sick leave
- other paid time off as provided by applicable law
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
