Ocean Import Booking Representative
About The Position
As an Ocean Import Booking Representative for Laufer Group International, you will execute international ocean shipments to support on-time delivery, regulatory compliance, and operational excellence across fast-paced logistics networks. The role covers the end-to-end booking process for FCL and LCL shipments, including routing and carrier selection, shipment-data validation, compliance, milestone tracking, exception resolution, schedule monitoring, and client and internal communications. You will coordinate with documentation, operations, sales, and global agents, and advise clients and stakeholders on routing, pricing, and logistics strategy. The position is based at 11500 N Ambassador Drive, Kansas City, MO 64153.
Requirements
- Some experience in ocean freight forwarding, international logistics, or supply chain operations.
- Ability to manage high-volume shipments in a fast-paced, deadline-driven environment.
- Strong communication skills and confidence working with global teams and clients.
- Strong attention to detail and focus on accuracy and execution.
- Proficiency with logistics systems and Microsoft Office tools.
- Knowledge of global shipping routes, ocean carriers, and freight forwarding processes.
- Working understanding of import/export compliance, including AMS, ISF, and customs requirements.
- A proactive, problem-solving mindset.
Nice To Haves
- Bachelor’s degree in Supply Chain, Logistics, Business, or a related field is preferred.
Responsibilities
- Manage the end-to-end booking process for international FCL and LCL ocean freight shipments, ensuring speed, accuracy, and compliance.
- Optimize routing, carrier selection, and transit schedules to meet client expectations and improve efficiency.
- Audit purchase orders, SKUs, and cargo specifications to ensure data integrity and operational accuracy.
- Ensure compliance with AMS, ISF, ACI (Canada), AFR (Japan), and applicable global shipping regulations.
- Track shipment milestones, including gate-in/out, loading, and departures, and resolve exceptions in real time.
- Monitor transshipments and sailing schedules, and communicate delays and solutions to clients and internal teams.
- Issue booking confirmations, loading updates, and revisions accurately and promptly.
- Work cross-functionally with documentation, operations, sales, and global agents to support seamless shipment execution.
- Advise clients and stakeholders on routing, pricing, and logistics strategy.
Benefits
- Competitive compensation aligned with ocean import roles.
- Comprehensive medical, dental, and vision coverage.
- 401(k) with company match.
- Collaborative, high-performance environment working alongside industry experts.
- Exposure to international trade, ocean freight operations, and global markets.
- Opportunity for career growth in a rapidly evolving industry.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
