(USA) Ocean Export

Morrison Express•Dallas, TX

About The Position

The Ocean Export role performs district ocean export operations and provides associated documentation. The position works closely with sales and account managers to respond to customer needs, and communicates with customers, carriers, and other offices or agents. It coordinates bookings and documentation with carriers, co-loaders, shippers, and the responsible sales person or office. The role also ensures accurate billing, documentation, cargo tracking, and completion of company milestones, while carrying out other duties assigned by management.

Requirements

Some college education or an associate of arts degree from an accredited college.
At least one year of experience in freight-forwarding ocean operations processes and procedures.
Attention to detail, deadline orientation, dependability, persistence, time management, and ability to work independently.
Documentation, scheduling, and reporting skills.
Ability to communicate effectively with clients and vendors.
Customer-service orientation.
Ability to suggest and implement corrective actions when issues arise.

Responsibilities

Perform district ocean export operations and provide associated documentation.
Work with sales and account managers to respond to customer needs.
Communicate promptly and thoroughly with customers, carriers, and other offices or agents.
Coordinate bookings and documentation with carriers, co-loaders, shippers, and the responsible sales person or office.
Prepare documentation based on the Shipper’s Letter of Instruction (SLI) and/or Letter of Credit, checking marks and numbers, weight, volume, dimensions, inland cartage and freight charges, goods descriptions, clauses, and delivery terms.
Check third-party documents for correctness.
Complete accounting procedures and data entries to ensure services are billed, and payable and receivable documents are accurate and forwarded on time.
Complete outbound moves, including ITs and permits to transfer.
Obtain necessary documents and charges before releasing freight, and provide documentation to verify carrier invoices before payment approval.
Trace lost freight and shortages, follow up with shipping lines, and inform involved stations and agents.
File preliminary notices of claim.
Ensure each file contains all necessary documentation in the correct sequence and maintain clear, accurate records to support accounting credits and billing for A/R and A/P.
Track cargo with carriers or co-loaders to confirm it is on board and confirm its status at transshipment points.
Complete tracking and billing milestones according to company guidelines.
Perform other duties assigned by management.