OCC Program Evaluator & Quality Assurance Specialist

State of Colorado•Denver, CO

1d•Hybrid

About The Position

The Office of Community Corrections (OCC) administers funding, regulation, technical assistance, and contracts for community corrections providers and boards throughout Colorado. It also establishes and audits compliance with professional standards and supports system improvement. This position provides ongoing oversight and feedback to residential and non-residential community corrections programs regarding adherence to Colorado Community Corrections Standards. It identifies compliance issues, issues and follows up on corrective actions, and determines whether additional sanctions or interventions are needed for programs to continue operating. Evaluation work emphasizes Principles of Effective Intervention, Evidence Based Practices, Cognitive Behavioral Therapeutic approaches, and Implementation Science in reentry services. The role leads formal performance audits, evaluations, and quality assurance reviews, and contributes to specialized program evaluations. Work includes planning and conducting fieldwork, analyzing data, preparing reports, and delivering feedback to program administration and staff. The position collaborates with OCC leadership and staff, the Governor’s Community Corrections Advisory Council, professional consultants, providers, referral agencies, and other stakeholders. It also supports oversight of specialized service contracts, including scope-of-work development, compliance oversight, and regulatory updates to applicable waivers. The position uses a hybrid work model, with at least two days per week in the Lakewood office and work unit core hours of Monday through Friday, 8:00 a.m. to 5:00 p.m., with some flexibility. Travel throughout Colorado, including day trips and scheduled overnight stays, is required approximately 25% of the time and occurs in all weather conditions. Applicants must be Colorado residents at the time of application. The position requires a background investigation, including a polygraph exam, fingerprint-based criminal history search, reference checks, and driving history review. A valid driver’s license is required at hire, and a Colorado-issued license must be obtained within 30 days.

Requirements

Seven years of relevant experience performing auditing and/or contract compliance in community-based corrections or a closely related field, or an equivalent combination of education and relevant experience totaling seven years.
Colorado residency at the time of application.
Successful completion of a background investigation, including a polygraph exam, fingerprint-based criminal history search, reference checks, and driving history review.
A valid driver's license at the time of hire and a Colorado-issued driver's license within 30 days of hire.
Ability to operate motor vehicles and travel throughout the state in a variety of weather conditions.
If using education to meet the minimum qualifications, submit transcripts with the application.

Nice To Haves

Excellent reasoning, analytical, and problem-solving skills.
Superior communication skills.
Collaborative, professional, enthusiastic, and positive approach; ability to work with multiple cross-functional partners.
Good judgment and acumen in solving problems.
Ability to build strong working relationships and respond to partner and stakeholder needs.
Ability to work and navigate successfully in a politically charged environment while maintaining relationships.

Responsibilities

Lead the integrated quality assurance team in conducting and finalizing formal performance audits, evaluations, and quality assurance reviews of community corrections programs.
Lead audit fieldwork, including on-site data collection, file reviews, staff and client interviews, direct observation of supervision and treatment practices, policy and procedure reviews, information system data analysis, and use of quality assurance tools and data collection instruments.
Conduct collaborative exit interviews and formal feedback sessions with program administrators.
Lead post-fieldwork data management, including data entry, analysis, and audit team meetings to review audit data.
Draft formal quality assurance feedback reports and coordinate their review by the quality assurance team and supervisor.
Support the execution, adaptation, and improvement of formal specialized program evaluations.
Prepare specialized evaluations by scheduling, notifying and educating providers, coordinating with referral agencies, determining sampling methods, selecting samples, coordinating team assignments, and preparing evaluation tools and materials.
Conduct specialized evaluation fieldwork, including data collection, file reviews, staff and client interviews, observation of supervision, treatment and behavioral intervention practices, policy and procedure reviews, information system analysis, and use of evaluation tools.
Support feedback sessions with program administrators, implementation teams, and staff following evaluations.
Manage specialized evaluation data, including data entry, analysis, and evaluation team meetings to review observations.
Draft specialized evaluation feedback reports and coordinate formal review by the evaluation team and supervisor.
Coordinate collaborative feedback with program administrators and staff, and issue and follow up on corrective actions when necessary.
Support oversight of specialized service contracts, including stakeholder engagement on scope of work, compliance oversight, and regulatory updates to applicable waivers.
Travel throughout Colorado to perform quality assessment and evaluation work.

Benefits

Medical and dental insurance options for permanent employees and their dependents.
Short- and long-term disability coverage.
Life insurance, including legal resources and discounts; eligible employees receive State-provided Basic Life and AD&D coverage at no cost.
No-cost State of Health wellness program, with personalized health coaching and skill groups; participants may earn a monthly health insurance premium discount.
Employee discounts, promotions, and special programs through BenefitHub.
State contribution to a Health Savings Account for employees enrolled in a High Deductible Health Plan.
Medical leave eligibility under FMLA and the State of Colorado Family and Medical Leave Insurance Program.
Eligibility for hybrid or other flexible work arrangements based on the role.
PERA defined benefit or defined contribution retirement plan, plus optional 401(k) and 457 plans.
11 paid holidays annually, accrued annual and sick leave, and four annual wellness days.
Employee Assistance Program offering short-term counseling, referrals, resources, training, and organizational development services.
Tuition reimbursement and reduced college tuition at CSU Global and DeVry University.
Credit Union of Colorado membership eligibility.