OCC Coordinator Ramp Services - non-unionized YOW

Swissport International AG • Ottawa, ON

9d

About The Position

The Resource Planner will join part of a centralized team of planners, dedicated to manpower utilization and optimization at all. At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Visit our website at www.careers.swissport.com to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!

Requirements

• Experience needed in ground handling operations is sufficient to recognize a training institute and develop appropriate action plans to assist and support all ground handling locations.
• Incumbents must possess the ability to understand and analyze manpower data to recognize and prevent negative trends in manpower resource planning.
• Excellent communications skill is required to develop a 2- way dialogue between upper, middle, and lower management.
• Knowledge of the operational workplace from experience in work environments is essential to win the support and confidence of field management in achieving our common goal of effective human resource allocation and maximum productivity.
• Must be proficient in the use of Excel, Word, and Access.
• Proficiency in the use of manpower analysis tools.
• Ability to read and interpret documents such as ground handling agreements and operating and procedures manuals.
• Ability to write routine reports and correspondence.
• Excellent communication skills in English (written and verbal).
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with a variety of abstract and concrete variables.
• High school diploma or GED equivalent required.

Nice To Haves

• Demonstrated experience in aviation ground handling operations or transportation/logistics staffing and/or manpower planning is highly desirable.

Responsibilities

• Review and monitor assigned locations and PCs for manpower and overtime variances, utilizing manpower analysis data for all ground handling functions. Follow up with local management when the trend is negative and seek to formulate action plans for correction.
• Support selected Company locations in the provision of optimized human resource planning and staff rostering utilizing the Company’s planning software tools.
• Conduct “what if” scenarios to provide management information to support manpower decisions.
• Utilize planning software to support the Finance and Commercial Departments to support costings.
• Schedule and implement training on the use of Manpower Analysis (MIS) data with all local and General Managers. Establish acceptable criteria for variances and develop follow-up plans of action.
• Proactively identify the functionality of planning software for application elsewhere within the Company’s operations.
• Periodically liaise with Senior Management to discuss monthly results, problems, successes, etc. Develop communications that demonstrate support to problem locations and support to all ground services locations.
• Conduct ad-hoc projects as may be assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED