Coordinator, Ramp

Canadian North•Ottawa, ON

5d•Onsite

About The Position

The Ramp Coordinator plays a key role in leading and supporting a team of employees in technical operations, customer service, and day-to-day ramp activities. This position ensures all decisions prioritize safety while maintaining on-time performance and proactively planning for irregular operations.

Requirements

Previous supervisory experience required;
Must be a high school graduate or equivalent related work experience;
Must be knowledgeable of cargo handling and processing procedures;
Knowledge and experience of loading and load control on company aircraft;
Weight & balance knowledge and experience necessary;
Knowledge of Canadian North’s Cargo Computer Program, Cargo Ramp Procedures Manual and Sabre;
Must be familiar with handling of dangerous goods and be able to obtain and retain a dangerous goods handling certificate;
Must hold a valid driver’s license;
Demonstrated strong communication, organizational, problem solving & interpersonal skills;
Ability to accomplish multiple tasks in high pressure, high volume environment;
Proven customer service skills;
Forklift driving experience;
Must be able to obtain and retain a "D" towing permit and radio license;
Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Nice To Haves

Ability to communicate in Inuktut a definite asset

Responsibilities

Provide input into Employee scheduling and assignment, on the job training and instruction;
Ensure that Company policies and procedures are adhered to, and deviations to same shall be reported to management;
Provide leadership, support and direction to a group of employees;
Carry out related administrative duties;
Assist with claims for damaged or missing goods;
Maintain records as required;
Record flight arrival and departing times;
Conduct radio communications with the aircraft;
Process weight and balance and load control data;
Issue Airway Bills and process sales reports for deposit;
Disseminate information;
Process shipment and reception of all cargo;
Initiate claims resulting from missing and damaged cargo;
Perform load service duties;
Handle all cargo;
Perform service for aircraft on the ground including De-icing;
Perform all warehouse related duties;
Assist Cargo Agents or Cargo Attendants if so required;
Assist with reconfiguration of aircraft as required;
Other duties as assigned.