OB/GYN - Medical Assistant - Full Time

Murfreesboro Medical Clinic•Murfreesboro, TN

127d•Onsite

About The Position

Murfreesboro Medical Clinic & SurgiCenter (MMC) is seeking a full-time medical assistant to support patients and providers in its OB/GYN department. The position provides patient care and office support in a collaborative, professional, and compassionate manner, while following MMC policies and procedures and applicable HIPAA and OSHA guidelines. Work is performed in an office setting with frequent telephone and face-to-face communication. The role involves interaction with patients and staff, and may include exposure to communicable diseases, toxic substances, bodily fluids, and other conditions common to medical practice. Activities may include walking, bending, reaching, lifting up to 30 pounds, stooping, assisting patients, and sitting for extended periods. Occasional stress may arise from managing multiple responsibilities. MMC describes itself as a physician-owned, multi-specialty clinic serving Middle Tennessee, with more than 20 specialties. Its stated vision is to contribute to community health, and its mission is to improve community health through quality, accessible, cost-effective medical and surgical care.

Requirements

Completion of a Medical Assistant program or a current nursing license in Tennessee as an LPN.
Excellent customer service skills.
Strong communication skills with coworkers, providers, and patients.
Ability to perform daily functions professionally and compassionately.
Ability to manage and prioritize multiple tasks efficiently and on time, with attention to detail and strong organizational skills.
Teamwork attitude and flexibility in response to changing demands.
Ability to react calmly and competently in stressful situations.
Ability to use the computer systems and programs needed for daily tasks.
Knowledge of female anatomy.

Responsibilities

Represent MMC courteously and professionally.
Greet guests and answer incoming calls politely, promptly, and helpfully.
Set up examination rooms, assist providers during office examinations and procedures, and clean rooms after use.
Escort patients to rooms, complete intake, begin office notes, and enter requested laboratory and X-ray orders in the EMR.
Maintain mammogram and Pap smear logs.
Educate patients about medications and treatment.
Communicate with patients about laboratory results, questions, medications, and symptoms; notify patients of test results as directed and document all contacts.
Process prescription refill requests and call prescriptions to pharmacies as directed by providers.
Administer injections and maintain and dispense drugs from the supply closet.
Chart patient communications and file laboratory work, radiology reports, and other documents in patient charts.
Complete prior authorizations for medications, MRI scans, and other items as needed.
Schedule follow-up appointments.
Complete required Healthstream assignments on time.
Plan, prioritize, and organize work to maintain efficient department operations and provide prompt, accurate patient service.
Work cooperatively to meet or exceed patient, provider, and staff expectations.
Stay beyond scheduled work time as needed to accommodate patient needs.
Follow HIPAA, OSHA, and MMC policies and procedures.
Perform other duties as required or assigned.