About The Position

Medical Assistants in the medical office setting support providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The Medical Assistant may assist with clinical procedures, maintain accurate documentation, and provide administrative support to ensure smooth daily operations. The role functions within the defined scope of practice for the office type (clinic or HOD), under supervision, and in alignment with Mercy’s mission and standards of care. The position is in an outpatient clinical setting with frequent patient interaction. It involves standing, walking, lifting, and using clinical equipment. There is potential exposure to infectious materials, and PPE is provided.

Requirements

  • High school diploma or equivalent.
  • Attend MA Clinic Academy training as a new hire.
  • Strong communication and interpersonal skills.
  • Proficiency with EHR systems and clinical documentation.
  • Ability to multitask and adapt in a fast-paced clinical environment.
  • Knowledge of common outpatient procedures and equipment.
  • Commitment to patient-centered care and professional growth.
  • Demonstrates knowledge of varying differences and behaviors among populations served.
  • Position requires pushing, pulling, and/or lifting 50 pounds on a regular basis.
  • Position requires prolonged standing and walking each shift.
  • Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Nice To Haves

  • Graduate from an accredited Medical Assistant program.
  • One year of experience in an outpatient or ambulatory care setting.
  • BLS (Basic Life Support) certification for non-HOD clinics.

Responsibilities

  • Deliver direct and indirect patient care in a professional, courteous, and efficient manner.
  • Assist providers with clinical procedures.
  • Maintain accurate documentation.
  • Provide administrative support to ensure smooth daily operations.
  • Work within the defined scope of practice, under supervision, and in alignment with Mercy’s mission and standards of care.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Tuition support
  • Matched retirement plans for team members working 32+ hours per pay period
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