Oasis Cashier

Twenty-Nine Palms Band of Mission Indians•Twentynine Palms, CA

2d•Onsite

About The Position

This position supports the department by performing assigned duties and delivering the Five Star Experience to guests and fellow Team Members. The role is committed to the Service Promise of the Twenty-Nine Palms Band of Mission Indians: putting each person’s experience first and recognizing that every person and detail matters. Service expectations include being welcoming, proactive, seamless, personalized, and making guests and Team Members feel valued. The cashier greets guests, takes orders, answers questions about menu items, checks order accuracy, calculates checks, processes sales and payments, and provides change as needed. The role also delivers food orders and helps maintain dining and front-of-house areas, including cleaning, sanitizing, resetting tables, and closing the dining facility. The employee follows applicable internal control standards, safety policies, procedures, and training requirements, and may perform other assigned duties. This role has no supervisory responsibilities.

Requirements

High school diploma or equivalent.
Cash handling experience required.
Must be at least 21 years of age.
Must pass periodic random drug screens.
Must pass a background suitability investigation.
Must obtain a Tribal Gaming License and all other applicable certifications and licenses.
Must provide proof of eligibility to work in the United States within 72 hours of employment.
Must be flexible to work any and all hours, available for emergency calls 24/7, and available to work weekends and holidays.
Ability to meet the stated physical demands, including occasional lifting of up to 25 pounds and pushing or pulling up to 100 pounds.
Must be able to perform the essential functions of the job; reasonable accommodations may be made upon request.

Nice To Haves

Three to six months of related experience and/or training is preferred but not required.

Responsibilities

Provide outstanding customer service to guests and employees by embodying the organization’s mission, Service Promise, and department service standards.
Greet and welcome guests promptly and take orders.
Answer customer questions about restaurant menu items.
Review orders for accuracy and tabulate checks.
Process sales transactions, accept payments, and calculate and return change when required.
Deliver food orders to guests quickly and accurately.
Clean and sanitize workstations, tables, and other front-of-house restaurant areas.
Maintain table settings by clearing completed courses, refilling water glasses, and attending to additional guest needs.
Close the dining facility by cleaning chairs and tables, sweeping and vacuuming floors, and removing trash.
Comply with Minimum Internal Control Standards (MICS) and Tribal Internal Control Standards (TICS).
Present a positive image of the Tribal organization to guests and vendors and assist them as required.
Follow safety policies and procedures and attend scheduled safety meetings and training.
Perform other duties as assigned.