OA/CTS MANAGER

ENDLESS HORIZONS•Milwaukee, WI

About The Position

Provides direct oversight of Job Corps outreach and admissions activities in compliance with corporate and U.S. Department of Labor (DOL) policies and requirements. Ensures that the Job Corps program maintains a positive public image, strong community and employer partnerships, a tool of eligible and committed applicants, and full utilization of Job Corps training opportunities at assigned centers.

Requirements

Bachelor’s degree in human services, psychology, counseling, education, social science, business communications, or closely related field and two years related supervisory experience.
Associate's degree in human services, psychology, counseling, education, social science, business communications, or closely related field and four years related supervisory experience.
Valid Driver’s License

Responsibilities

Manages all matters related to contract administration including recruitment, hiring, training coaching, managing performance/evaluations, and progressive discipline in collaboration with corporate HR and direct supervisor.
Establishes standard operating procedures (SOPs) and submits them to the Corporate and Regional Office for approval. Updates and revisions shall be submitted as changes occur.
Develops and implements an outreach/public education plan to achieve and maintain overall design capacity and describes public education and outreach methods, activities, events, and linkages.
Notifies the Corporate and Regional Office of newsworthy events, press, or media coverage.
Works cooperatively with schools, social service agencies, Youth Opportunity Grantees, One-Stop centers, youth councils, youth programs, other employment and training programs, National Training Contractors (NCTS), NJCA members, state vocational rehabilitation agencies, associations, and other appropriate organization to promote referral of applicants who are eligible to participate in the Job Corps program.
Develops and implements a media advertising plan in collaboration with the Regional Office and National Media consultants.
Assesses, verifies, and documents applicant eligibility for Job Corps program. Ensures all applicants meet DOL essential admissions requirements criteria prior to assignment.
Ensures background checks are conducted on each applicant to determine whether the applicant should be considered for enrollment. Assures the applicants educational and training need can be best be met through the Job Corps program. Ensures documents are obtained from applicants to verify they qualify as “low income”.
Ensures applicants that are denied enrollment are notified of the negative determination and provides a clear, documented explanation for the determination, ensures applicants denied enrollment receive a referred to an appropriate One-Stop center, or other training/educational resource in their home community.
Develops systems to assign eligible applicants to available training slots in accordance with contract goals, center needs, and applicant interest. Ensures each applicant is provided specific and current information about the center of assignment, including location rules, career technical training waiting lists, and program expectations.
Ensures each applicant is notified of his or her assignment date and the process for departure and ensures the applicants are accompanies to scheduled departure site or arranges for another responsible escort and sees that the applicant departs safely as scheduled.