NYT Union Attendant

RS Group•New York, NY

4d•Onsite

About The Position

This role provides on-site labor in the logistics area of a storeroom, including receiving, stocking, issuing, inventory accuracy, cycle counting, client interface, customer service, and computer transaction entry. The position supports clients with parts and inventory needs by locating and delivering stock to requested destinations or per Kanban, receiving stock, issuing materials, and using systems to track, locate, and verify inventory. It is a regular, frequent point of contact with the client and requires strong customer service capability. The schedule is Monday 12 p.m.–10 p.m., Tuesday 12 p.m.–10 p.m., Wednesday 1 p.m.–10 p.m., and Saturday 6 a.m.–6 p.m., with alternating work every fourth Sunday. Holidays are required. Pay is $18.26 per hour.

Requirements

Strong interpersonal and phone skills.
Basic computer proficiency and literacy, including Windows, Microsoft Office Suite, and inventory management systems.
Ability to learn and demonstrate proficiency in part identification.
Excellent customer service skills.
Detail-oriented and well-organized.
Ability to follow procedures and meet deadlines.
Strong problem analysis and resolution skills.
Excellent verbal and written communication.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Follow site safety and security procedures, perform assignments safely, and immediately report unsafe or potentially unsafe working conditions to management.
Provide professional customer service to internal and external customers and promptly report customer matters or concerns to the supervisor.
Comply with established internal control procedures and standard operating procedures.
Unpack purchased materials, verify products against packing slips and purchase orders, and enter receiving and inventory information into the appropriate software systems, including creating new parts when needed.
Issue materials to clients as requested, including pulling, staging, and kitting materials as required.
Place received materials in proper storage locations and perform tagging, repacking, delivery, and special handling as necessary.
Process returns of unused materials according to SOP guidelines.
Prepare materials for return to vendors and prepare parts for shipment for repair, following SOPs.
Perform cycle counts and report stock-balance discrepancies to the Manager and Buyer for resolution.
Maintain inventory accuracy by count and location, replace barcodes, and process relocations in the ERP system.
Verify on-hand inventory quantities to accurately identify reorder needs for every item.
Regularly clean and organize the storeroom, including sweeping and scraping, to maintain the required minimum standard.
Support corporate initiatives and assist with special project assignments as required.
Perform other duties as assigned.