Nutrition Service Worker - Nutritional Services

Champlain Valley Physicians Hospital•Plattsburgh, NY
•Onsite

About The Position

Under the direction of the Supervisor, Food and Nutrition, the Nutrition Service Worker performs food-service duties including patient tray assembly and distribution, dish room activities, and cold food production for patients and cafeteria services. The role follows sanitation practices when handling food and equipment, operates and cleans equipment, and maintains a clean, sanitized work area. The position provides patient and resident services such as delivering meals, nourishments, and floor stock; assisting with menu selection and tray setup; opening containers; and communicating related issues to the Nutrition Department or nursing station. Office duties include printing worklists, completing delivery-cart count sheets, preparing nourishment labels, and entering data related to floor-stock and nourishment costs. The worker determines food production requirements using production feedback and responds to communications from nursing staff, patients, and Nutrition staff, including answering and directing departmental calls. Additional duties include serving customers in the hospital cafeteria, assisting with hospital catering and covering catering shifts when the caterer is absent, and operating the cash register during meal periods. Cash-register duties include properly managing currency and filing required reports. This is a per-diem bargaining-unit position with no committed hours and no benefits eligibility; weekend work is scheduled as needed.

Requirements

  • High school diploma, GED equivalent, or junior or senior high school student status with a faculty reference letter is listed as preferred.
  • Be highly motivated, well organized, and self-directed; work effectively as a team member.
  • Be able to push food carts weighing more than 100 pounds and lift items weighing up to 50 pounds.
  • Have good verbal communication and customer service skills.
  • Be able to learn and apply new procedures and technology.
  • Give detailed attention to proper patient-identification procedures.
  • Have basic knowledge of safe food handling.
  • As applicable, have training or competency in attending to special needs and behaviors appropriate to the ages of patients receiving care.

Nice To Haves

  • Prior food-service experience in a health care setting.
  • Some prior knowledge of special diets.
  • Prior experience in a patient setting.
  • Telephone skills.
  • Knowledge of food preparation methods and familiarity with quantity food-service equipment; quantity food-service experience is preferred.
  • Knowledge of cash-register operation and previous experience handling Canadian and American currency.

Responsibilities

  • Assemble and distribute patient trays and perform dish room activities.
  • Follow sanitation practices when handling food and equipment; operate, handle, and clean equipment; and maintain a clean, sanitized work area.
  • Deliver meals, nourishments, and floor stock to patients and residents.
  • Assist patients and residents with menu selection and tray setup, open containers, and communicate related issues to the Nutrition Department or nursing station as appropriate.
  • Print worklists, complete delivery-cart count sheets, prepare nourishment labels, and enter floor-stock and nourishment-cost data.
  • Determine food production requirements based on production feedback.
  • Respond to communications from nursing staff, patients, and Nutrition staff; answer departmental telephone calls and direct them appropriately.
  • Perform cold food production for patients and cafeteria services and cover the deli station.
  • Serve customers in the hospital cafeteria and assist with catering hospital functions; cover catering shifts when the caterer is absent.
  • Operate the cash register during meal periods, manage currency properly, and file required reports.
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