Nutrition Care Associate

Intermountain Health•American Fork, UT

5d•Onsite

About The Position

Performs a variety of food and guest service duties under general supervision. Depending on facility needs, responsibilities may include patient meal tray assembly and delivery, cashiering, food assembly and serving, and cleaning. This is a full-time role scheduled for 40 hours per week at Intermountain Health American Fork Hospital in American Fork, Utah. Hours may range from 6:30 a.m. to midnight as needed, with rotating weekend and holiday coverage. The hourly rate is $17.68–$22.99, based on experience. The role supports Nutrition Services by preparing and delivering patient meals, providing customer service, processing transactions, and maintaining clean and sanitary work areas. Team members may cross-train and support other kitchen areas. A Food Handler Permit or ServSafe certification is required by the first day of work only in Utah and Idaho. Demonstrated ability to work with modified diets and provide exceptional customer service are preferred. The job requires frequent customer communication, manual dexterity, lifting and moving equipment and supplies, prolonged standing, bending and working on hands and knees, and tolerance for temperature extremes and cleaning chemicals.

Requirements

In Utah and Idaho, obtain a Food Handler Permit or ServSafe certification by the first day of work.
Ability to see and read information, labels, and monitors; identify equipment and supplies; and assess customer needs.
Ability to communicate with customers and quickly and accurately understand spoken information, alarms, needs, and issues.
Manual dexterity to manipulate complex and delicate equipment precisely and accurately.
Ability to lift, transport, pull, and push equipment and supplies, including heavy items; bend and work on hands and knees; and remain standing for long periods.
Ability to tolerate temperature extremes, including work at a grill or in a refrigerator, and exposure to cleaning chemicals.
Availability for hours ranging from 6:30 a.m. to midnight as needed, and rotating weekend and holiday coverage.

Nice To Haves

Demonstrated ability to work with modified diets.
Demonstrated ability to provide exceptional customer service.

Responsibilities

Assemble and deliver patient meal trays, presenting them according to the standard process.
Prepare food according to system standards and standard recipes, including assembling ingredients and preparing salads, sandwiches, vegetables, and fruit.
Follow standardized Nutrition Services practices, including maintaining the dining experience, meal delivery, and required stock levels.
Clean and sanitize surfaces and perform floor care and cleaning of equipment such as ovens, fryers, and hoods.
Process cash and credit transactions accurately according to system standards.
Independently resolve basic customer service issues.
Cross-train and support other kitchen areas as facility needs require.