Nutrition Aide Lead

COMMUNITY MEDICAL CENTERS INC•Stockton, CA

5d•$27 - $29•Onsite

About The Position

The Nutrition Aide Lead provides nutrition services to WIC participants and serves as a mentor and trainer for WIC Nutrition Aides when needed. The role reports to the WIC Site Supervisor or WIC Program Manager and may require travel to different sites. Duties include nutrition assessment, education, counseling, eligibility screening, participant referrals, WIC card and food voucher handling, documentation, group instruction, breastfeeding support, and assistance with program activities. The Lead also communicates with local vendors about WIC-related shopping or customer service concerns and performs other duties as assigned.

Requirements

High school graduate or equivalent.
WIC Nutrition Assistant (WNA) certification issued by California WIC.
Two years of paid experience in a WIC program.
Ability to type 35 words per minute; applicant must furnish certification.
Experience and ability to work with diverse clients and communities.
Certified Lactation Educator, Counselor, or equivalent.
Current Basic Life Support (BLS) certificate or ability to obtain one before the hire date.
Reliable transportation to travel to assigned work sites and other sites as needed.
Knowledge of breastfeeding, nutrition, and dietary principles to assess nutritional needs and provide counseling and education to WIC participants.
Knowledge of instructional skills and educational techniques to influence and guide participants’ nutritional care and health maintenance.
Knowledge of the WIC WISE computer system, community resources and programs, WIC programs and policies, and office management practices.
Ability to prepare routine records and reports, translate materials into appropriate languages, and communicate clearly and effectively.
Skill in establishing and maintaining effective working relationships with employees and the public.
Ability to provide excellent customer service reflecting a culture of trust and respect; identify problems, provide information, and recommend solutions.
Ability to work confidently under pressure and at times under stressful conditions.
Ability to listen skillfully, acknowledge others’ needs, expectations, and values through reflective listening and empathy, and respond helpfully and beyond expectations.
Consistently adhere to or exceed CMC communication guidelines and expectations with patients, peers, and supervisors.
Ability to work effectively with staff, participants, and external agencies.
Ability to drive an automobile or similar transportation to attend clinics and other functions.
Ability to occasionally lift or push up to 50 pounds.

Responsibilities

Promote the organization’s mission, vision, and values.
Greet participants and visitors promptly, courteously, and helpfully.
Provide participant-centered nutrition assessment, education, and counseling to participants and caretakers.
Maintain WIC card security.
Identify high-risk participants and refer them to the WIC dietitian.
Screen WIC applicants and determine eligibility.
Complete and review computer forms and enter data into the computer.
Assist with the WIC WISE schedule under the direction of WIC Site Supervisors or the WIC Program Manager.
Issue food vouchers and instruct participants on their use.
Mentor and train staff.
Teach group classes.
Use Pronto and/or Hemocue to obtain bloodwork or anemia-screening results for participants who meet protocol requirements.
Translate program information and materials as needed.
Order WIC program materials and brochures for educational activities.
Assist with Continuous Quality Initiative program activities.
Attend assigned staff meetings.
Complete assigned breastfeeding duties, including cleaning breast pumps, making breastfeeding phone calls, and participating in chat groups.
Demonstrate the use of and issue breast pumps to breastfeeding participants.
Lead breastfeeding chat groups and document them as required.
Provide breastfeeding support and refer participants to a WIC IBCLC as needed.
Promote breastfeeding as the norm to pregnant and postpartum WIC participants and their families.
Communicate with local vendors about WIC-specific shopping or customer service issues as needed.
Travel to different sites as needed.
Perform other duties as assigned.