Nursing Supervisor - URC (Norman area)

Family & Children's Services Career Center•Norman, OK

11d

About The Position

The Nursing Supervisor supports the manager with day-to-day operations of nursing staff at a 24-hour Behavioral Health Crisis Center operating under the CCBHC model. The role helps ensure high-quality, trauma-informed, person-centered care for individuals experiencing mental health or substance use crises. The supervisor provides nursing coverage and oversight across shifts, delivers direct nursing care when needed, supports staff development and training, monitors workflow and the care environment, and provides clinical consultation and crisis intervention. The supervisor also oversees the clinical nursing student program, serves as interim Nurse Manager when needed, and acts as Administrator on Call as scheduled. This is a safety-sensitive position subject to drug and alcohol testing, including random testing. Within 90 days of hire, the employee must complete FCS-approved Therapeutic Options (TO), seclusion/restraints, and other required training for CCC Nursing Staff, and participate in and successfully complete FCS formal Leadership Training for Frontline Managers/Supervisors.

Requirements

Associate of Science in Nursing (ASN).
At least 5 years of active licensure as a Registered Nurse with active working experience.
At least 1 year of supervisory experience; Charge Nurse experience is applicable.
Licensed Registered Nurse in the State of Oklahoma.
Valid driver license and satisfactory driving record to use an agency and/or personal automobile for travel to locations other than the primary office.
Current/active American Heart Association Basic Life Support (BLS) certificate or completion of FCS-approved CPR and/or First-Aid certification.
Understanding of mental illness and substance abuse disorders, clinical experience, and leadership ability.
Comprehensive understanding of nursing best practices, patient care, and healthcare facility management.
Familiarity with state and federal healthcare regulations, including HIPAA and OSHA.
Ability to effectively deliver staff training.
Ability to work independently and collaboratively within interdisciplinary teams.
Ability to maintain discretion and confidentiality.
Effective conflict resolution and de-escalation skills.
Ability to assess and respond to emergency situations quickly and appropriately.
Excellent verbal and written communication skills.
Complete FCS-approved Therapeutic Options (TO), seclusion/restraints, and other required training for CCC Nursing Staff within 90 days of hire.
Participate in and successfully complete FCS formal Leadership Training for Frontline Managers/Supervisors.

Nice To Haves

Bachelor's Degree in Nursing (BSN).
Experience working with clients with mental illness and co-occurring disorders and/or substance abuse.

Responsibilities

Ensure adequate nursing coverage and supervision on all shifts.
Provide direct nursing care on the unit as needed.
Ensure services follow established protocols.
Monitor and improve workflow for safety and efficiency.
Maintain a daily presence to observe, assess, and adjust staff and client interactions.
Monitor environmental factors that may affect client care.
Notify program leadership of issues requiring higher-level management or security intervention.
Motivate staff to provide positive, high-performance customer service.
Develop staff skills in stress management, communication, and interventions.
Identify and address potential personnel issues in collaboration with the Nurse Manager.
Track and provide required nurse training, including CPR and restraint training.
Collaborate with leadership to enforce policies and procedures.
Provide clinical consultation and crisis intervention.
Oversee the clinical nursing student program.
Serve as interim Nurse Manager when needed.
Act as Administrator on Call as scheduled.
Assist the Nurse Manager with additional duties as assigned.