Nursing Supervisor

Seneca Nation Health System•Town of Brant, NY

About The Position

The Nursing Supervisor manages the daily operations of the Medical Unit’s nursing and non-provider staff, overseeing nursing, laboratory, radiology, and office administration functions to support exceptional patient care. The role coordinates quality assurance, risk management, and compliance responsibilities to ensure adherence to Seneca Nation and applicable federal, state, and local healthcare regulations and guidelines. The position supervises, trains, and evaluates staff; supports effective triage, staffing schedules, policies, and procedures; and maintains departmental goals, reports, supplies, and workplace sanitation. It also provides direct nursing care as needed, performs electronic health record duties, and ensures accurate and timely documentation. The supervisor promotes Patient Centered Medical Home practices, a trauma-informed approach to care, and a cooperative workplace aligned with the Seneca Nation Health System’s mission.

Requirements

  • Current Registered Professional Nurse New York State licensure.
  • At least 5 years of clinical nursing experience.
  • At least 2 years of nursing supervisory experience.
  • Current CPR/BLS certification.
  • Excellent communication, interpersonal, and patient service skills.
  • Good analytical and problem-solving skills.
  • Physical stamina to stand for long periods.
  • Excellent computer skills.
  • All required licenses, certifications, and credentials must be obtained before hire and maintained throughout employment at the employee’s expense, unless otherwise specified.
  • Must clear a pre-employment drug screen under the Seneca Nation Drug, Alcohol and Controlled Substance Policy and the required Federal Fingerprint Background Investigation.

Nice To Haves

  • Previous quality improvement and compliance experience.
  • Experience in a large hospital, academic medical center, outpatient healthcare setting, or Indian Health Service (IHS)/tribal health.

Responsibilities

  • Supervise assigned staff, evaluate performance, and make recommendations on personnel issues.
  • Promote a cohesive, team-oriented atmosphere among physicians, nurses, and ancillary staff.
  • Ensure appropriate telephone and in-person nursing triage is performed.
  • Create, maintain, and update department schedules.
  • Train, orient, and assign staff; develop and review orientation and training procedures; perform assigned staff duties as needed.
  • Develop, implement, and maintain policies and procedures and departmental goals and objectives for patient care.
  • Complete required management reports and coordinate program compliance with governing bodies.
  • Maintain stock and order supplies; oversee general maintenance, housekeeping, stocking, and cleaning as needed to maintain a clean and sanitary workplace.
  • Document patient contacts in accordance with the Privacy Act of 1974.
  • Participate in and promote Patient Centered Medical Home guidelines and procedures.
  • Perform electronic health record functions and duties required for patient care.
  • Provide direct patient care, assist with examinations and procedures, and perform nursing duties as needed.
  • Record patient-care information accurately and ensure timely entry of required data into the electronic health record; generate reports as needed.
  • Perform weekly timekeeping and approval duties for department staff.
  • Promote a cooperative workplace and high-quality patient services.
  • Uphold and promote the Seneca Nation Health System mission and represent SNHS positively.
  • Provide trauma-informed care emphasizing physical and psychological safety, trust, transparency, shared decision-making, patient empowerment, and respect for cultural diversity and sensitivity.
  • Attend mandatory staff meetings, trainings, and in-services.
  • Follow department, SNHS, and Seneca Nation policies.
  • Perform other related duties as assigned.

Benefits

  • Health, dental, and vision coverage fully covered for the individual; family option available.
  • Short-term and long-term disability options.
  • Annual vacation and PTO accrued weekly.
  • 16 paid holidays per calendar year.
  • 401(k) with 5% matching.
  • Parental, medical, education, and bereavement leaves.
  • Monday–Friday schedule with no weekends or holidays.
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